Account Director, Advertising Performance

iHeartMedia • Austin, TX

17h • $104,000 - $130,000 • Onsite

About The Position

iHeartMedia is seeking an Account Manager to lead and maintain a roster of clients represented by independent agency partners. The role supports strategic growth and successful execution across iHeartMedia’s broadcast, podcast, streaming audio, social, video, display media, and custom advertising products. It involves extensive coordination with sales, client partnerships, pre-sale campaign development, social, programming, creative production, research, ad/pod operations, and inventory management.

The Account Manager is responsible for campaign management, client service, campaign reporting, revenue growth, and client renewals. The role requires strong communication, analytical, and organizational abilities; knowledge of broadcast and digital media; and the ability to manage projects and motivate internal and external teams while communicating with clients at junior and executive levels. The position is based in Austin, Texas, and is regular, full-time, salaried employment. Compensation is $104,000–$130,000, with eligibility for commissions generally ranging from 2.0% to 10% or more depending on product, station, and type of business.

Requirements

• 5–7+ years of media and project management experience at a major advertising agency and/or on the client side.
• Firm understanding of media assets, terminology, methodology, and delivery reports.
• Excellent communication and teamwork skills, with the ability to adapt to changes in workflow, client requests, and internal software.
• Strong analytical and resourceful problem-solving skills, with the ability to work independently.
• Solid math skills and experience with campaign budget tracking, invoicing, and financial reconciliation across multiple platforms and vendors.
• Advanced skills in Microsoft Office and social media platforms, including Facebook, X (Twitter), TikTok, Instagram, and Snapchat.
• Excellent interpersonal skills and ability to collaborate with others.
• In-depth knowledge of the media industry and related sales processes.
• Ability to apply expertise in a complex sales environment to service large accounts and complicated business segments.
• Confidence prospecting and building rapport with customers, adapting messaging and style to customer needs.
• Ability to work with senior executives and use influencing and negotiation skills to drive sales.
• Ability to stay informed about emerging market trends and customer needs to expand relationships and trust.
• Confidence solving complex problems using analysis, judgment, and multiple sources of information.
• Accountability for own work and willingness to guide new team members.
• Business development experience with new and existing customers.
• Respect for others and belief in reciprocal respect.

Responsibilities

• Develop strategic proposals using ideation, research, statistical data, and graphics.
• Identify campaign target audiences and determine effective ways to reach them.
• Work with team members to understand client business objectives and develop comprehensive media strategies.
• Participate in media buying, planning, and execution for campaigns.
• Maintain and optimize campaigns to improve performance against established benchmarks.
• Ensure delivery of booked dollars across broadcast, digital, social, and podcast deliverables.
• Work with ad/pod operations to troubleshoot creative and tracking opportunities.
• Partner with internal subject matter experts to produce post-campaign analysis, recaps, learnings, and recommendations.
• Collaborate with billing and finance monthly to reconcile billing promptly.
• Create and deliver digital assets, track delivery, conduct research, develop ideas and strategic proposals, perform statistical analysis and financial reconciliation, support schedule building and creative trafficking, and prepare recaps.
• Manage multiple client accounts and competing priorities.
• Undertake special projects as needed.
• Maintain strong relationships with internal departments and independent media agencies through campaign management, client service, reporting, revenue growth, and client renewals.

Benefits

• Employer-sponsored medical, dental, and vision insurance with a variety of coverage options.
• Company-provided and supplemental life insurance.
• Paid vacation and sick time.
• Paid company holidays.
• Spirit day to encourage and allow employees to volunteer in their community.
• 401K plan.
• Employee Assistance Program at no cost, including counseling and consultations on legal, financial, emotional well-being, family, and caregiving matters.
• Additional voluntary programs, including spending accounts, student loan refinancing, and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed