Account Development Specialist, Laboratory Research and Safety Sales (REMOTE)

Thermo Fisher Scientific • Pittsburgh, PA

13d • Remote

About The Position

The Account Development Specialist (ADS) re-engages, develops, and grows a portfolio of existing but underpenetrated customer accounts through virtual selling channels. The role focuses on proactive prospecting, customer outreach, and business development to drive incremental revenue and strengthen customer relationships. The ADS works closely with Inside Sales Representatives (ISR) to provide a seamless customer experience and accelerate growth across assigned accounts. Alongside supporting a shared territory with an ISR, the ADS independently manages and grows a defined portion of the territory, with direct responsibility for customer engagement and revenue growth.

Requirements

• Bachelor’s degree required; no prior experience required.
• Strong communication, prospecting, and virtual selling skills.
• Proficiency in Salesforce or a similar CRM and Microsoft Office Suite.
• Ability to deliver excellent customer service.
• Strong organizational, prioritization, and time management skills.
• Collaborative team player with a customer-first mindset.
• Demonstrated aptitude for learning technical and scientific concepts.
• Ability to work independently and collaboratively in a team environment.
• Ability to travel occasionally for customer meetings and training (10–20%).
• Demonstrates Thermo Fisher’s Four I’s values: Integrity, Intensity, Innovation, and Involvement.

Nice To Haves

• Preferred field of study in sciences, biology, chemistry, or a related field.
• Prior sales, laboratory, or business development experience is an asset.

Responsibilities

• Manage and grow a defined portfolio of low-frequency customer accounts.
• Independently manage and develop an assigned portion of the territory, driving customer engagement, account growth, and incremental revenue.
• Partner with an Inside Sales Representative to support shared territory growth, coordinate account development activities, and expand aligned accounts.
• Prospect and engage customers through phone, email, videoconferencing, and other virtual tools to identify account potential and drive revenue growth.
• Identify account expansion and cross-selling opportunities using customer profiles, purchase history, and business needs.
• Maintain accurate CRM documentation of customer activity, opportunities, and next steps.
• Guide customers toward digital self-service tools and online purchasing where appropriate.
• Work with Inside Sales Representatives to transition reactivated or high-potential accounts for ongoing management.
• Participate in coaching sessions and training to strengthen prospecting, virtual selling, and account development skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level