Account Development Associate - Denver

Master Halco • Denver, CO

12d • $70,000 - $80,000

About The Position

Master Halco, a leading North American manufacturer and distributor of fence, decking, railing, outdoor structures, and perimeter security products, is seeking an Account Development Associate for its Denver area. This role combines inside sales with occasional face-to-face outside sales calls and is responsible for building customer relationships, providing value, and driving profitable sales growth among assigned current and prospective customers.

The Account Development Associate serves as a customer resource and sales team member, responding to customer needs, learning and selling the company’s products and services, and identifying opportunities to grow sales. The position also supports Outside Sales Associates, coordinates orders and deliveries with Branch Operations, and maintains customer and sales information in company systems. Work includes remote work, an office setting, and field travel.

Requirements

• Experience in inside sales and customer service.
• Excellent written and verbal communication and people skills.
• Well-developed sales, customer service, and negotiating skills.
• Strong organizational skills and attention to detail.
• Ability to anticipate opportunities and challenges and apply strong problem-solving skills.
• Ability to work independently with minimal guidance and manage workload and priorities.
• Effective planning, time management, and priority-setting skills.
• Ability to manage multiple projects simultaneously.
• Excellent computer skills and ability to become proficient in Infor M3, CRM, MS Teams, Word, Excel, PowerPoint, SharePoint, and other company software.
• Valid driver’s license and a clean driving record.
• Ability to sit, climb, stand, lift and/or move, and travel.

Responsibilities

• Interact with customers by phone, in person, and electronically.
• Respond quickly and accurately to customer needs and provide excellent customer service.
• Work as part of the sales team to grow sales and achieve branch and company sales and profitability goals.
• Learn and sell the company’s products and services.
• Enter sales orders in the ERP system and coordinate delivery or customer pickup with Branch Operations.
• Keep customers informed about order changes, including product availability and delivery dates.
• Generate formal quotes in the ERP system to communicate material pricing and availability.
• Support Outside Sales Associates in responding to customer needs as assigned.
• Monitor competitive situations and market intelligence and relay relevant information to the Manager.
• Make proactive outbound calls to generate additional orders and follow up on quotes.
• Maintain product knowledge to answer questions about product features, benefits, specifications, and installation methods.
• Collect and process customer payments for COD and past-due accounts receivable balances.
• Perform administrative duties related to customer orders and returns.
• Follow company standard operating procedures and policies.
• Complete special projects as assigned by the Manager.
• Travel to assigned customers for face-to-face sales calls to build relationships, identify opportunities, and support sales growth.
• Give each sales call a specific customer-focused purpose, identify gaps between customers’ current and desired supplier arrangements, and present solutions that add value.
• Determine what motivates each customer to purchase and respond accordingly.
• Record face-to-face sales call summaries in the company CRM system.

Benefits

• Competitive salary range of $70,000 to $80,000.
• Quarterly bonus program and spiffs.
• Competitive health care plan typically starting after the 31st day of employment.
• Matching 401(k) plan.
• Tuition reimbursement up to $10,000 per academic year.
• Paid-time-off package.
• Corporate discount opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed