Account Coordinator - Toronto/Montreal

Encore Field Marketing Solutions Inc.•Montreal, QC

1d•CA$54,000 - CA$56,000•Remote

About The Position

This role is the administrative backbone to the Unilever program sales process. The Account Coordinator will support various functionalities on the team in an administrative and organizational capacity. Our client is Unilever — one of the world’s most trusted names in nutrition, hygiene, and personal care. With 400+ household brands (think Axe, Dove, OLLY, Hellmann’s), they’re committed to helping people live well while building a more sustainable world.

Requirements

College Diploma or University Degree in Office Management or a related field
Minimum of 1 year of general business experience
Strong organizational and administrative skills essential in addition to keen accuracy for detail
Proficient in Excel, Word, PowerPoint; able to navigate new systems and tools
Ability to manage multiple stakeholders & priorities through strong written and verbal communication skills
Proactive & adaptable to changing environments with a high sense of urgency; solution-oriented

Nice To Haves

Knowledge of the consumer goods industry would be an asset

Responsibilities

Organize and store promotional deals in Unilever systems to allow for efficient retrieval and audit compliance
Management and organization of Audit compliance documentation (i.e. Deal sheets)
Aid in Post Audit management
Completing deal sheets, listing forms and assisting in maintaining Ad Grids
Aid in Entry and maintenance of promotional plans in our internal planning tool
Maintaining user lists and customer contact lists
Maintaining manuals or transition guides
Maintain listings tracker
Coordination of deliverables within teams such as collection of Joint Business Planning details, Innovation and Customer Planning, etc.
Organizing samples & Free Goods Orders
Sourcing images and coordinating with the customer to deliver flyer creative
Training of new users on Customer Tools and access (IRI)
Distribution of relevant reporting
Coordination of meetings and events including, but not limited to: Team meetings, Supporting account specific meeting, Trade show organization
Ad hoc administrative requests
Receives information related to customer/consumer complaints and adverse reactions. Immediately notifies and provides collected information to customer service.