Account Coordinator, Client Success, Demand Facilitation

Magnite•New York, NY

1d•$32 - $35•Hybrid

About The Position

Account Coordinators work to support Brands, Agencies, DSPs, and Trade Desks in successfully managing programmatic ad campaigns across Magnite’s platform. The Client Success team focuses on partnering with the Demand Facilitation Sales organization to manage a portfolio of accounts to achieve team and company goals. This role works closely with the Operations and Media Planning teams to ensure the successful execution of all campaigns and is responsible for developing and executing portfolio and strategic client management plans.

Requirements

Bachelor's Degree from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience
Excel, Google Suite, Salesforce, and Analytics Platform/Data Evaluation experience
Some experience in adtech sales / consulting / Agency experience with large digital advertising agencies and experience within the online advertising space
Knowledge of programmatic selling or buying
General knowledge and strong understanding of the overall ad technology ecosystem (Ad servers, SSP, DSP, RTB, etc.), ad servers, ad formats, 3P data, and other related products
High level of integrity, excellent presentation, organizational and communication skills
Strong and active listening, verbal, and written communication skills
Strong problem-solving skills, with the ability to understand complex products, services, and deal structures

Responsibilities

Collaborate with Account Management, Ad Operations and Demand Facilitation to manage client relationships and campaigns, pre-sale and post-sale
Develop a strong understanding of Magnite’s technology, product and inventory to effectively communicate with clients
Strategically identify opportunities for account growth through data analysis and your understanding of clients’ KPIs
Provide campaign reporting, insights, and updates on a daily/weekly/monthly basis
Help troubleshoot campaigns and proactively identify roadblocks preventing successful delivery and performance for a campaign
Build and maintain collaborative working relationships with cross-functional internal teams
Support additional projects as needed by the Account Management team
Demonstrate accountability, ownership of a portfolio, and urgency for results
Exhibit a sense of intellectual curiosity that leads to actionable insights that benefit your accounts
Demonstrate proactivity and eagerness towards undertaking new challenges that directly impact the business
Balance competing dynamics in a fast-paced and complex technical environment
Showcase a positive mindset, a solution-oriented outlook, and a dedicated work ethic