Account Consultant I

Computershare•Columbia, MD

1d•Hybrid

About The Position

The Account Consultant 1 is responsible for the initial review of incoming legal correspondence, which includes various types of subpoenas complaints and other litigation filings; curative title requests; and borrower inquiries with federally regulated response guidelines. The initial review of legal correspondence requires the CCT Account Consultant 1 to navigate internal and external legal databases and review legal instruments to ascertain ownership of the underlying property or account associated with the legal correspondence.

Requirements

Bachelor's degree required.
Minimum of 3 years of legal experience.
Great attention to detail.
Ability to think independently.
Problem solve.
Work quickly.

Responsibilities

Research incoming legal correspondence to determine whether there is a loan-level Corporate Trust relationship. Incoming correspondence includes, but is not limited to, various types of litigation, curative title requests, borrower communications, and deal party queries. Reviews must determine the initial relation and risk to CCT.
Provides responses for loan-level information requests from borrowers, deal parties, and regulators.
Analyze the legal correspondence to determine potential liability and reputational risk.
Records incoming legal correspondence into system of record.
Assist with creation and streamlining of processes to maximize efficiency.
Develop and document efficient procedures to speed up, standardize and improve

Benefits

Paid parental leave
flexible working
paid time off
observed holidays
medical plans
dental plans
vision plans
401k matching
setting aside salary to purchase shares in our company
tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
short-term disability benefits
long-term disability benefits
life insurance
supplemental life insurance