Consultant I

Vertafore•Denver, CO

6d•Onsite

About The Position

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Are you a passionate Consultant who thrives on engaging with customers, implementing complex software solutions, and applying your knowledge and experience to improve a customer’s business? Vertafore is seeking a Consultant for our Professional Services organization to consult and implement Vertafore’s product Surefyre. This includes project planning, detailed requirements gathering, system configuration, translating business requirements for technical teams, educating customers, and collaborating on key decisions to drive best practices, product adoption, and solve business challenges. The ideal candidate will be a quick study, results-driven, a self-starter, with a strong understanding of enterprise software, a proven track record as a Consultant who exudes a creative and positive can-do attitude. Your work will be impactful and highly valued by our customers and Vertafore.

Requirements

Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution
Ability to effectively prioritize workload and tasks to meet deadlines
Excellent presentation and communications skills, both written and verbal
Outstanding time management skills
Ability to be creative and innovative
Ability to effectively solve problems, react to situations decisively and effectively
Flexible, easily adaptable to change

Nice To Haves

Strong understanding of enterprise software
Proven track record as a Consultant
Creative and positive can-do attitude

Responsibilities

Be a subject matter expert with our products, capabilities, common use cases, methodology, and P&C business operations
Manage the full lifecycle of enterprise SaaS implementation projects from kickoff to user acceptance testing and delivery
Understand customer needs and translate them into configurable requirements
Non-technical and semi-technical configuration work within a low-code SaaS platform
Work with the technical implementation team to ensure technical requirements are understood and completed
Estimate level of effort and required resources of project work
Develop strong professional relationships with key customer contacts
Work closely with product & engineering team to ensure relevant customer feedback is considered in the roadmap and feature/bug prioritization
Manage multiple consulting engagements concurrently
Perform operational assessment post-implementation to drive product adoption, improve business operations, refine best practices, identify new consultative opportunities