Account Clerk I, II, & III

City of Norco • Norco, CA

5d • Onsite

About The Position

Depending on the applicant’s qualifications, the position will be filled at the appropriate level/salary of either: Account Clerk I $24.9594- $31.1709 Hourly $46,724.00 - $58,352.00 Annually Account Clerk II $28.9452- $36.1486 Hourly $54,186.00 - $67,670.00 Annually Account Clerk III $33.5676- $41.9213 Hourly $62,839.00 - $72,873.00 Annually Under direct or general supervision, performs routine and moderately complex clerical and accounting tasks, maintains assigned accounts in areas such as payroll, utility billing, accounts payable, accounts receivable, cashiering and business licensing functions for the City of Norco.

Requirements

• High School Diploma or equivalent education.
• One-year experience as Account Clerk or customer service representative.
• Accounts payable, account receivable, business license, payroll, or utility billing; practices and procedures related thereto; customer service methods and techniques; cash handling and reconciliation methods and techniques; computer hardware, software and peripherals.
• Skill in processing financial transactions and maintaining financial records.
• Skill in performing accurate and routine reconciliations.
• Skill in oral and written communications and in establishing and maintaining effective working relationships.
• High School Diploma or Equivalent.
• At least three years clerical accounting or customer service experience in a municipal government setting.
• Comprehensive knowledge of financial processing and reconciliation in accounts payable, payroll, utility billing, accounts receivable, or business license in a municipal government setting practices, principles, methods and techniques of customer service; Knowledge of federal, state and City laws, rules, regulations and codes related to municipal financial processing and recordkeeping; computer hardware, software and peripherals.
• Skill in analyzing, reviewing, reconciling and interpreting financial transactions and records for accuracy and compliance;
• Ability to prepare statutory and financial reports or schedules, in a timely and accurate manner;
• Skill in oral and written communications and in establishing and maintaining effective working relationships.
• High School Diploma or equivalent.
• At least five years experience in clerical accounting and customer service in a municipal setting.

Nice To Haves

• Take some bookkeeping or accounting classes.
• Completion of college level courses is helpful.
• Associate degree is preferred.

Responsibilities

• Processes and reconciles financial transactions using various manual and automated based systems.
• Responds effectively to requests and questions from customers and city staff.
• Prepares and maintains routine financial records, operating and statistical reports, schedules, logs, and correspondence for internal and external uses.
• Performs other related duties as assigned by the supervisor.
• Starts and disconnects water service for customers; assists with the preparation and stuffing of water bills; coordinates new customer water turn-on and shut-off with Meter Reader(s); creates and sends past due and shut off notices and processes delinquent fees for accounts.
• Posts prepared journal entries to City’s financial records; scans water payments received on a daily basis; counts cash drawer for daily use; processes incoming non-scan payments; processes and credits monies to correct accounts; logs prepared deposits for armored pickup.
• Assists customers and responds to account inquires and related services; assists customers with payment plans or extensions; logs and tracks insufficient checks from customers; assists other department clerks when indicated; prepares and distributes new customer information packets.
• Bills for water, sewer, trash and bin services monthly; initiates new services, monitors ongoing services, creates and processes monthly billing and mailing, tracks late accounts, closes services and pursues collection on closed accounts; gathers and prepares meter reading data for billing services; creates new service addresses for new homes; processes returned checks, adjustments and related documentation.
• Calculates and processes employee payroll; prepares or verifies employee pay rate, benefit deduction changes, timecards.
• Prepares paychecks for printing; reconciles payroll and maintains payroll records, reports and journals of wages, benefits and deductions.
• Prepares and reconciles required payroll tax returns and ensures compliance with payroll tax reporting requirements.
• Processes bills for payment within deadlines established by City Council; maintains vendor files; prepares, processes and posts City invoices for payment or cash disbursements; reconciles cash drawers for city departments; prepares deposits for assigned accounts; processes mail such as sorting by department, bundle and take to post office; performs other related duties as assigned.

Benefits

• The City is committed to making its programs, services and activities accessible to individuals with disabilities. If you require accommodation to participate in this recruitment, please contact Human Resources prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED