Account Clerk II

City of Virginia Beach•RECD-RLCP Mun Ctr Bldg 11-Police Protection, WV

2d•Onsite

About The Position

The City of Virginia Beach exists to enhance the economic, educational, social, and physical quality of the community while providing sustainable municipal services valued by its citizens. The City organization is founded on a belief in the democratic process of government, providing meaningful opportunities for citizens representing the diversity of our community to contribute to the development of public policy. This process is supported by organizational values that guide performance within the Virginia Beach Quality Service System. We value: Quality customer service, Teamwork, Leadership and learning, Integrity, Commitment, Inclusion and diversity. The Virginia Beach Police Department is seeking a detail-oriented and customer-service focused Account Clerk II to support the False Alarm Unit. This position performs responsible clerical and financial recordkeeping duties related to alarm billing, registrations, collections, and reporting.

Requirements

Criminal History: Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals). Conviction of any Class 1 or Class 2 misdemeanor, excluding traffic violations which are discussed separately, or the Virginia State Law equivalent within the last 5 years.
Traffic Violations: Any conviction of driving under the influence of drugs or alcohol, refusal to take blood or breath test, eluding police, racing, or leaving the scene of an accident within the last 5 years.
Drugs: Any involvement in the sale of illegal drugs as an adult. Any illegal use or possession of any illegal drug, including but not limited to heroin, cocaine, hallucinogens, or any derivative thereof (except marijuana) within the last five years. Illegal possession of anabolic steroids within the last 36 months.

Responsibilities

Review false alarm calls for service to determine whether incidents qualify as billable false alarms.
Prepare invoices for services provided and submit billing information to the City Treasurer for collection.
Generate, maintain, and analyze financial, statistical, and operational reports to ensure accurate recordkeeping and tracking.
Process alarm registrations and payments received through mail.
Communicate and coordinate with City departments regarding accounting records and related information.
Provide courteous and professional customer service to citizens and City staff.
Accurately review paperwork and payments for completeness and compliance.
Process invoices, requisitions, and interdepartmental transfers with a high degree of accuracy.
Ensure invoices are prepared and submitted in a timely manner.
Maintain accurate financial and statistical documentation.
Review personnel transaction entries for accuracy when applicable.
Effectively and professionally communicate information to City departments and the public.