Account Associate

Levi Strauss & Co.•Dallas, TX

5d•$44,000 - $63,000•Hybrid

About The Position

As a Sales Account Associate, you will support the Senior Account Manager and sales team in executing sales functions for assigned accounts. The role provides support across order and sample management, sales analysis, and product deliveries. This is a hybrid position based in the San Francisco, California headquarters, typically requiring three days in the office each week, Tuesday through Thursday; office attendance may vary based on business needs.

Requirements

A bachelor's degree in a relevant field, or at least four years of combined college education and work experience in lieu of a degree.
At least two years of experience in a retail or wholesale apparel business, or a similar consumer packaged goods industry, focused on sales, merchandising, or retail support.
Takes ownership of performance outcomes and is motivated by achieving results.
Able to analyze data and trends, identify insights and opportunities, and ensure accurate deliverables; basic retail math understanding.
Collaborative, communicative, flexible, and able to contribute to a positive, inclusive working environment.
Understands internal and external customer needs and prioritizes customer satisfaction.
Proficient in Microsoft Office applications, including Excel skills such as VLOOKUP and PivotTables, and able to use new systems and reporting tools.
Legally authorized to work in the United States at the time of hire and must not require current or future employment visa sponsorship.

Responsibilities

Support the Senior Account Manager and sales team in implementing programs that drive growth and achieve sales targets.
Help implement sales plans and achieve account goals.
Manage account documentation and item setups.
Collaborate with the sales team on credit memos and financial claims.
Support go-to-market activities, including sell-in and pre-strategy meetings.
Manage pre-season order entry and planned unit maintenance; meet account-specific product needs, including sizing tools, to support accurate, on-time deliveries and minimize chargebacks.
Troubleshoot internal and external customer order and credit challenges.
Own in-season and pre-season sample lines, including ordering, unpacking, logging, tagging, and distributing samples internally and externally.
Populate weekly, monthly, quarterly, and seasonal sales and shipping reports and analysis tools; communicate performance insights from the analysis.
Build collaborative relationships with important stakeholders and support programs and account-specific needs.
Stay informed about retail and fashion industry trends, customers, competition, retail pricing, product floor layouts, and site audits.