Account Associate

Levi Strauss•Dallas, TX

3d•Remote

About The Position

As a Sales Account Associate, you will support the Senior Account Manager and sales team in executing sales functions across assigned accounts. The role provides support with order and sample management, sales analysis, and accurate product deliveries. It is a remote role based in Dallas, Texas.

Requirements

A bachelor's degree in a relevant field, or at least four years of combined college education and work experience in lieu of a degree.
At least two years of experience in a retail or wholesale apparel business, or a similar consumer packaged goods industry, with a focus on sales, merchandising, or retail support.
Ownership of performance outcomes and motivation to achieve results.
Ability to analyze data and trends to identify insights and opportunities, attention to detail, and accuracy in deliverables.
Basic retail math understanding.
Ability to work across teams, communicate effectively, contribute to a positive and inclusive working environment, and demonstrate flexibility.
Customer-service focus, including understanding internal and external customer needs and prioritizing customer satisfaction.
Proficiency in Microsoft Office applications, Excel (including V-Lookup and Pivot Tables), and new systems and reporting tools.
Legally authorized to work in the United States at the time of hire and not require current or future employment visa sponsorship.

Nice To Haves

Experience with farm and ranch, outdoor, or similar retail accounts in buying, merchandising, or sales.

Responsibilities

Support the Senior Account Manager and sales team in implementing programs that promote growth and achieve sales targets.
Help implement sales plans and achieve account goals.
Manage account documentation and item setups.
Collaborate with the sales team to manage credit memos and financial claims.
Support go-to-market activities, including sell-in and pre-strategy meetings.
Manage pre-season order entry and planned unit maintenance, and meet account-specific product needs to support on-time, accurate deliveries and smooth order flow while minimizing chargebacks.
Troubleshoot internal and external customer order and credit challenges to maintain customer satisfaction.
Own in-season and pre-season sample lines, including ordering, unpacking, logging, tagging, and distributing samples internally and externally.
Populate weekly, monthly, quarterly, and seasonal sales and shipping reports and analysis tools; communicate performance and provide insights based on analysis.
Develop collaborative relationships with important stakeholders and support programs and account-specific needs.
Stay informed about retail and fashion industry trends, customers, competition, retail pricing, and product floor layouts, and conduct site audits.