Account Administrator

Körber GroupRichmond, VA
Onsite

About The Position

Körber Technologies, Inc., a leading Sales and Service company supporting the North American tobacco industry, is currently seeking an Account Administrator. This role is designed as a cross-functional supply chain position with visibility across planning, procurement, and operations. It offers a unique opportunity to combine operational execution with data-driven decision-making while developing into a fully accountable Buyer and MRP professional. The position is responsible for ensuring the timely availability of materials and services while driving transparency and performance across the end-to-end supply chain.

Requirements

  • At least two years of college, or equivalent
  • At least two years’ experience in customer relations
  • Good oral and written communication skills
  • Proficient in the use of personal computers, with a working knowledge of Office software (Word, Excel and Access).
  • A personality conducive to maintaining excellent customer relations is also required.
  • Able to read technical drawings.

Responsibilities

  • Process, review, and follow up on sales orders.
  • Enter and expedite orders to satisfy customer requirements.
  • Locate parts when demand is greater than supply.
  • Assist in Körber AG order processing.
  • Analyze demand/usage and recommend/inform Inventory Control of matters affecting inventory levels.
  • Communicate (in writing and verbally) with assigned account contact on matters concerning total transactions, including information requests, quotations, purchase orders, shipping schedules, billing, and problem areas.
  • Keep management informed on matters affecting department operations.

Benefits

  • Competitive salary
  • Flexible working hours
  • Paid vacation
  • Vacation purchase program
  • Sick days
  • Paid holidays
  • 401k Plan with a $1 for $1 match up to 6% of your base income
  • Medical, dental, vision insurance plans
  • Basic life and disability insurances, both short and long term, paid by employer
  • Voluntary life insurance purchase program
  • Training and Development Program
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