Account Administrator (Reception)

Drayden Insurance Ltd • Edmonton, AB

14h

About The Position

Exciting things are happening at Drayden Insurance, and you could join us in for the ride! Here. For You. Whether you are a job searcher, employee, client or a community member in one of our many locations, we are known for placing people first. Drayden is looking to add like-minded individuals to its growing team. We are now searching for an Account Administrator to join our DeLuca Insurance branch. As an Account Administrator, you will provide administrative support to our team of brokers our clients, ensuring accurate processing, documentation and maintenance of client accounts. This role will ensure clients first interactions and impressions are positive.

Requirements

• Completion of High School Diploma or equivalency
• 6+ months customer service experience
• Drive and motivation for personal growth
• Interpersonal skills
• Attention to detail

Nice To Haves

• 6+ months office experience is an asset

Responsibilities

• Provide administrative support to brokers
• Provide exceptional customer service to clients in person or by telephone or e-mail
• Maintain and update client records, including documents related to payments, claim status and incoming documents
• Perform other clerical duties

Benefits

• Competitive base salary with additional earning potential through commissions and bonuses
• Group Health Benefit Plan including HSA (Health Spending Account)
• Company matching RSP program
• Employee Assistance Program
• Paid vacation, PTO and volunteer days
• Education program to support growth and development
• Company social events
• Insurance and registry services discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED