Administrateur(trice) de comptes / Accounts Administrator

JLL • Montreal, QC

5d • Onsite

About The Position

JLL is seeking a dedicated Account Administrator to manage comprehensive on-site financial operations for our premium Montreal properties (Centre Eaton of Montreal, Place Montreal Trust and Le 1500). This role plays a critical part in maintaining strong tenant relationships while ensuring accurate financial management of accounts payable, accounts receivable, and collections. The successful candidate will interpret complex lease clauses and provide essential financial support that directly contributes to JLL's operational excellence and client satisfaction in the Montreal market.

Requirements

• Post-secondary degree in administration with minimum two years of relevant experience
• Strong skills in planning, organization, numerical analysis, and communication
• Excellent proficiency in Microsoft Word and Excel software
• Basic knowledge of lease interpretation and financial clause analysis
• Ability to work effectively in fast-paced environment with tight deadlines
• Bilingualism required (French and English) for written and spoken communication with tenants and external partners
• Experience in accounting or bookkeeping, preferably within commercial real estate industry

Nice To Haves

• Knowledge of Yardi property management software
• Experience with Basware software
• Previous experience in commercial real estate or property management
• Understanding of Quebec commercial leasing regulations
• Experience with tenant relations and customer service
• Oral and/or written interactions with tenants or external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, non-French-speaking clients, etc.)

Responsibilities

• Process daily deposits in person and maintain accurate financial records
• Conduct rigorous follow-up on accounts over 60 days past due for tenants not in special situations (Disputes, C-36, etc.)
• Reconcile accounts receivable following lease amendments affecting rent calculations
• Send statements of account and invoices to tenants within prescribed timeframes
• Complete monthly operational recharges (Chargebacks and Service Calls) for all Retailers and Offices
• Systematically add collection follow-up comments to tenant tracking documents and provide detailed analyses to accelerate invoice payment
• Provide backup support to Account Administrator for accounts payable during peak periods and vacations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree