Accommodations Counselor (Student Services Professional III)

San Diego State University • San Diego, CA

3d • Hybrid

About The Position

Student Disability Services at San Diego State University is seeking an Accommodations Counselor to help students access resources, services, and accommodations that support academic progress. Through individualized advising, counseling, and case management, the counselor helps students navigate disability-related needs and develop practical strategies for participating in the university experience.

The position evaluates disability documentation and functional limitations, determines appropriate accommodations, and coordinates support across academic, housing, technology, testing, and other areas. It works closely with faculty, staff, administrators, and campus partners to address complex access matters and promote an inclusive, accessible learning environment.

Student Disability Services, within the Division of Student Affairs and Campus Diversity, serves approximately 4,500 students with physical, psychological, sensory, and learning disabilities. Its services include accommodation assessment and authorization, test accommodations, accessible technology, alternative formats, interpreting and captioning, transportation support, accessibility consultation, and advocacy.

This is a permanent/probationary, full-time, benefits-eligible position designated non-exempt under the FLSA and eligible for overtime compensation. Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., though they may vary based on operational needs. After a training period requiring on-site presence, the position is eligible for telecommuting up to one day per week.

The CSU classification salary range is $5,540.00–$7,893.00 per month; the hiring salary is not expected to exceed $5,540.00 per month. SDSU offers paid holidays, vacation and sick leave, CalPERS retirement with retiree healthcare, medical, dental and vision coverage, a CSU tuition fee waiver for employees and eligible dependents, and optional FlexCash, life and disability insurance, legal and pet plans.

Requirements

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate coursework in job-related counseling techniques, interviewing, and conflict resolution.
• Typically, three years of progressively responsible professional student services work experience demonstrating the required knowledge and abilities.
• Working knowledge of the Americans with Disabilities Act, Sections 504 and 508 of the Rehabilitation Act, FERPA, and other applicable federal and state laws, regulations, and codes.
• Experience interpreting medical, psychological, psychoeducational, and other disability-related documentation to evaluate eligibility and determine appropriate accommodations.
• Experience managing a caseload and providing individualized advising, counseling, case management, referrals, and follow-up services.
• Knowledge of disability services practices in higher education, including accommodation processes, housing accommodations, assistive technology, testing accommodations, and accessible facilities.
• Demonstrated experience managing complex student cases and using professional judgment to develop and implement accommodation and case-management strategies.
• Familiarity with educational and assistive technologies used in higher education and their application to documented functional needs.
• Applicants must currently be authorized to work in the United States on a full-time basis.
• Satisfactory completion of a background check, including a criminal records check, is required.

Nice To Haves

• One year of experience in the assigned program area is preferred but not required.
• A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may substitute for one year of experience.
• A doctorate degree and appropriate internship or clinical training in counseling or guidance may substitute for three years of experience for positions with major professional career or personal counseling responsibilities.
• Master’s degree in counseling, rehabilitation counseling, clinical psychology, social work, disability studies, or a related field.
• Experience providing disability services in a postsecondary educational setting.
• Hands-on experience using assistive technology hardware and software to support students with disabilities.
• Proficiency with Microsoft Office, Google Workspace, student information systems, case-management databases, and related technology.

Responsibilities

• Provide individualized counseling, advising, intake, case management, and follow-up services for students with disabilities.
• Evaluate disability documentation and functional limitations to determine eligibility and appropriate accommodations.
• Develop and implement individualized support and case-management strategies addressing barriers to academic progress.
• Coordinate referrals and services related to academic advising, financial assistance, assistive technology, testing, housing, health services, and community resources.
• Consult with faculty, staff, administrators, and campus partners about accommodation responsibilities and disability-related access needs.
• Address complex or sensitive situations by gathering information, assessing options, and coordinating appropriate next steps.
• Participate in documentation review, outreach, presentations, committees, and initiatives that advance accessibility and universal access.

Benefits

• 15 paid holidays, vacation, and sick leave.
• CalPERS pension plan with retiree healthcare and reciprocal agreements with other California public retirement systems, including the UC.
• Medical, dental, and vision coverage options at low or no cost.
• CSU tuition fee waiver for employees and eligible dependents.
• Optional FlexCash, life and disability insurance, legal plans, and pet plans.
• Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level