Accommodations Coordinator

American University•Washington, DC

7h•Onsite

About The Position

The Accommodations Coordinator works in American University’s Office of Student Disability Support and primarily coordinates and implements testing accommodations for students with disabilities in compliance with the Americans with Disabilities Act (ADA). The role manages the day-to-day logistics of accommodated exams, including scheduling student exams and ensuring their accessibility, and works extensively with faculty to support equitable exam administration. The Coordinator collaborates with office staff and campus partners on procedures and policies and communicates these to students and faculty. The position also provides backup support for interpretive services, note-taking accommodations, alternative text, and captioning services. The Coordinator hires, trains, schedules, and supervises graduate assistants and test proctors, oversees the proctor payment process under the Assistant Director’s direction, and tracks expenditures. The role collects and reports accommodation statistics, supports office operations, and coordinates major accommodated testing events at the ends of the fall and spring semesters. This is a full-time, 35-hour-per-week, on-campus position. A flexible schedule may be allowed in coordination with the supervisor and office needs; additional hours may sometimes be required.

Requirements

Bachelor’s degree.
Some professional experience.
Strong communication, organizational, and interpersonal skills.
Ability to problem-solve and multitask under pressure.
Ability to use and learn software programs for tracking data and managing student information.
Attention to detail.

Nice To Haves

Knowledge of or interest in assistive technology.
Experience in a post-secondary setting.
Familiarity with individuals with disabilities.

Responsibilities

Coordinate and implement student testing accommodations in compliance with the ADA.
Oversee designated accommodations-office functions, including scheduling all student exams and ensuring exam accessibility.
Coordinate major accommodated testing events at the ends of the fall and spring semesters.
Collaborate with the Operations Manager and the other Accommodations Coordinator to determine and communicate policies and procedures.
Cross-train with the other Accommodations Coordinator and provide coverage as needed.
Collect and report monthly and annual accommodation statistics.
Provide administrative support for office operations and support the Operations Manager as needed.
Serve as the first point of contact for students and faculty regarding accessible exam implementation.
Communicate with faculty about obtaining and administering exams, and communicate procedures and policies to students and faculty.
Problem-solve issues related to implementing testing accommodations under the Operations Manager’s supervision.
Work with campus partners to support access to university programs and services.
Hire, train, schedule, and supervise three graduate assistants and more than 40 test proctors.
Oversee proctor payments under the Assistant Director’s direction and track expenditures.
Provide backup support for interpretive services, note-taking accommodations, alternative text, and captioning services.