NOC 60031 - Accommodation service managers

GreenTech Resources Worldwide Canada • Prince Albert, SK

5d • Onsite

About The Position

Manage and coordinate daily operations of accommodation facilities to deliver high-quality guest services. Lead teams across front desk, housekeeping, maintenance and related departments to maintain standards and operational efficiency.

Requirements

• Post-secondary diploma or certificate in hospitality management, hotel operations, business administration or equivalent practical experience.
• Experience supervising staff in accommodation, lodging or related service operations, with demonstrated leadership abilities.
• Knowledge of budgeting, financial reporting and cost-control practices relevant to facility operations.
• Proficiency with property management systems, reservation software and standard office applications.
• Strong verbal and written communication skills in English; ability to communicate in French is an asset.
• Availability to work flexible hours, including evenings, weekends and holidays, and ability to perform on-site operational duties when required.

Nice To Haves

• Team leadership and staff development
• Customer service and guest relations
• Financial management and budgeting
• Operational planning and scheduling
• Conflict resolution and problem solving
• Proficiency with property management/reservation systems and standard office software

Responsibilities

• Oversee daily operations of lodging facilities, including front desk, housekeeping, maintenance and guest services to ensure a positive guest experience.
• Recruit, train, schedule and supervise staff, ensuring adequate coverage and adherence to service standards and policies.
• Manage budgets, control costs, prepare financial reports and implement measures to improve profitability and operational efficiency.
• Coordinate maintenance, safety and cleanliness programs to ensure facilities meet regulatory and quality standards.
• Monitor reservations, room inventory and pricing strategies using property management and reservation systems.
• Handle guest complaints and service recovery, and implement initiatives to improve guest satisfaction and operational processes.

Benefits

• competitive wages
• supportive work environment
• opportunities for growth
• training support
• other employer-specific benefits depending on the position and location

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree