Accessible Technology and Notetaker Coordinator

Pepperdine University•Malibu, CA

3d•$24 - $25•Onsite

About The Position

By facilitating services and care for students with disabilities, this position serves the University's commitment to high standards of academic excellence by working to provide accommodations for students with disabilities, while maintaining the integrity and standards of academic programs. The support provided is essential to the work of the Office of Student Accessibility by managing sign language interpreting, captioning, assistive technology, and notetaking for students with disabilities. The work of this position contributes to the University's efforts to build a community devoted to treating every person with respect and compassion with notable inclusion for disabled students.

Requirements

Bachelor's Degree.
Possess: Good judgement; calm demeanor; extreme commitment to detail; positive and empathetic approach to team and work environment; proactive and interactive approach to problem-solving; excellent critical thinking skills; written and spoken communication; eagerness and capacity to learn assistive technology and coach others.
Ability to: Handle multiple and changing priorities while multi-tasking; see both big and small picture; appropriately handle sensitive and confidential information and situations.
Enjoyment of undergraduate and graduate student populations.
Understanding of FERPA, HIPAA in the context of higher education.

Nice To Haves

Three years experience in administrative position.
Training on Google Suite, Accommodate/Symplicity, PeopleSoft, Kronos, and Etrieve.
Experience with and capacity to learn assistive technology.
Familiarity with Pepperdine financial systems, generating requisitions and purchase orders, and experience with disability services.
Experience within a university setting.
Understanding of disabilities, accommodations, disability theory and law; adept with assistive technology.

Responsibilities

Responsible for the successful notetaking process for over 350 notetakers a semester, including: solicitation of open positions; hiring and securing contracts as vendors; processing vendor payments with Payroll and Finance; resolving hiring issues; auditing for quality; teaching students to upload and retrieve notes from Accommodate; working with individual professors to find solutions when peer notetakers are unavailable, including procurement of professor notes or resources as needed; coaching notetakers; coordinating incentives (gift card or movie ticket procurement and distribution); and supervising student employees as needed.
Find ways to use technology to improve the student experience of receiving accommodations. Direct responsibility for PeopleSoft and Accommodate interactivity. Maintain OSA webpages with guidance from IMC. Maintain OSA technology equipment inventory, including laptops, desktops, tablets, etc. Maintain currency on assistive technology to serve as a resource for students with needs for screen readers, voice to text, and other assistive technology support; be willing to coach students on the same.
Manage acquisition of alternative texts for all six schools. Work with faculty to secure materials for remediation, determine methods of remediation in the most efficient timeframe. Directly assist associate deans, program managers, and faculty in auditing materials to check for access and remediate where necessary. Facilitate video recording accommodation as needed.
Responsible for OSA requisitions, purchase orders, and expense reports related to communication, scheduling, and coordination with vendors for captioning and interpreting.
Offer excellent and empathetic customer service to students, faculty, staff, and parents in a professional, welcoming, confidential, accurate, and timely manner by email, phone and in person. Work with the Seaver Exam Manager and receive HIPAA protected documents and uploads as necessary. Assist students with Semester Requests and other office procedures, including registration with OSA and documentation requirements.
Responsible for the captioning and sign language interpreting request process in a professional and timely manner. Work with vendors and students to ensure prompt response to requests for captioning and sign language interpreting accommodations. Engage with faculty to implement these classroom accommodations in an appropriate and timely manner. Serve as a resource for university event staff who need to hire captioning and sign language interpreters.
Perform other duties as assigned.
Uphold University mission through work performed.