Accessibility Office Student Assistant

Thaddeus Stevens College of Technology•Main Campus, PA

About The Position

The Accessibility Office Student Assistant provides clerical support to the accessibility coordinator and assists with test proctoring and other support for peers registered with the accessibility office. The role includes reviewing and processing test requests, helping students access accessibility items using Microsoft tools and OneDrive, developing and organizing resources for the office share drive, and helping plan student activities. The student assistant must maintain confidentiality, follow accessibility policies and procedures, and complete an orientation and required confidentiality training.

Requirements

  • Be a current freshman or sophomore student at TSCT.
  • Excellent verbal and written communication skills, including the ability to communicate effectively with internal customers.
  • Excellent computer proficiency, including MS Office applications such as Word, Excel, and Outlook.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time-management skills and a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and delegate them when appropriate.
  • Ability to function well in a fast-paced and sometimes stressful environment.
  • Proficiency with Microsoft Office Suite or related software.
  • Ability to work independently and complete assignments within the parameters of instructions, prescribed routines, and standard accepted practices.
  • Ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
  • Demonstrated commitment to contributing to a safe work environment.
  • Ability to perform essential job functions safely and successfully, consistent with the ADA, FMLA, and other applicable standards, including meeting productivity standards.
  • Ability to maintain regular, punctual attendance.
  • Ability to talk, listen, and speak clearly.
  • Ability to navigate to greet and welcome testers.

Nice To Haves

  • Prior related work experience is helpful, but not required.

Responsibilities

  • Review and check the test request form daily.
  • Assist with processing student test requests.
  • Assist with proctoring student tests.
  • Support students in using Microsoft tools to access accessibility items.
  • Help students use technology such as OneDrive.
  • Help organize and create resources for the Accessibility Office share drive.
  • Help organize and plan activities for students, such as Autism Awareness Month and Disability Awareness Month.
  • Perform related duties as assigned by the supervisor.
  • Attend FERPA and HIPAA confidentiality training.
  • Maintain compliance with accessibility policies and procedures.
  • Meet with the Accessibility Coordinator for an orientation related to job duties.
  • Sign a confidentiality agreement.
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