Accessibility/LLS Test Monitor

Mid•Mt. Pleasant Campus, MI

About The Position

Mid Michigan College seeks individuals who value collegiality and mutual respect, use data in decision making, are innovative and service minded, are goal oriented, continually improve themselves and their work processes, and collaborate to add value in every interaction. The Accessibility/LLS Test Monitor must be motivated, a quick learner, and adept at highly detailed, often digital work. The role provides experience with accessibility, including closed captioning, PDF accessibility, web-based and non-web-based content, and instructional content. It also supports test administration and monitoring in the Testing Center within the Library and Learning Services (LLS) department. The position entails functions that meet the definition of a Campus Security Authority (CSA) under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs must report any crime to the College’s Clery Compliance Officer and complete annual College-provided training on their role, responsibilities, and reporting obligations. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Ability to learn quickly and perform highly detailed, often digital work.
Ability to work independently and collaboratively.
Strong communication and collaboration skills.
Demonstrated sensitivity to factors influencing student success.

Nice To Haves

Associate’s degree in an Office, Clerical, or Business-related field and/or related work experience.
Experience in a customer service-related field.
Office clerical experience, including keyboarding, internet, and Google Suite.
Ability to design, implement, manage, evaluate, and improve an outcomes-driven program.
Skills in personnel and fiscal management and student advocacy.
Ability to motivate and support students and staff members as needed.

Responsibilities

Provide closed captions for multimedia using proper grammar, spelling, and syntax.
Review existing closed captioning and revise it as necessary.
Provide alternative text for images in digital and non-digital formats.
Complete accessibility training as assigned.
Reformat and revise web-based and non-web-based documents and content to adhere to accessibility standards.
Apply accessibility training and standards to make documents and content as accessible as possible.
Schedule testing appointments and correspond with faculty and students regarding tests.
Greet examinees, faculty, and staff professionally and courteously.
Maintain accurate logs and tracking of examinees, tests taken, and test start and end times.
Document and report testing irregularities, concerns, problems, or issues.
Maintain Testing Center confidentiality and security by ensuring material storage areas are locked or monitored at all times.
Support and serve as a role model for the College’s mission, vision, strategic and service initiatives.
Adhere to organizational policies and procedures and compliance guidelines.
Report crimes to the College’s Clery Compliance Officer as a Campus Security Authority.
Complete annual Campus Security Authority training provided by the College.
Perform other duties as assigned.