Access Specialist Phlebotomist - (PASS)

CaroMont Health•Gastonia, NC

About The Position

The Access Specialist Phlebotomist performs patient registration, phlebotomy, and appointment scheduling for outpatient laboratory and coagulation clinic patients. Clinical duties include age-specific venipuncture and capillary blood collection, throat, nasal, and breath specimen collection, administration of test preparation solutions, and other clinical duties. The role also uses online test directories to determine collection and handling requirements for infrequent or miscellaneous tests. Administrative responsibilities include entering physician orders and ICD-10 codes, checking medical necessity, contacting providers about non-covered services, and completing Medicare ABNs when appropriate. The specialist registers patients, enters billing information, conducts electronic insurance inquiries, verifies insurance details and primary payer, and completes Medicare Secondary Payer questionnaires in accordance with policy and accuracy guidelines. The role obtains treatment consent and scans and indexes consents, insurance cards, physician orders, and other documents in the electronic health record. The specialist reviews work queues daily and corrects registration, insurance, and MSPQ errors before the end of the shift. The position also schedules appointments and enters charges for routine venipuncture and coagulation office visits. Success requires multitasking, a positive attitude, and teamwork in a fast-paced, high-stress environment.

Requirements

High school diploma or equivalent.
Completion of a structured phlebotomy or medical assisting program that includes a clinical rotation, or phlebotomy certification.
Excellent communication and decision-making skills.
Ability to multitask and follow registration practices and guidelines.
Considerable computer knowledge and fast, accurate data-entry skills.
Proficient phlebotomy skills and thorough knowledge of blood collection procedures for patients of all ages.
Ability to promote teamwork and maintain a positive attitude in a fast-paced, high-stress work environment.

Nice To Haves

Six months of phlebotomy experience.
Six months of experience in patient registration, insurance, accounts, or other business office duties.
Considerable knowledge of insurance, Medicare, and Medicaid.

Responsibilities

Register patients and obtain and enter billing information.
Perform age-specific venipuncture and capillary blood collection.
Collect throat, nasal, and breath specimens; administer test preparation solutions; and perform other clinical duties.
Search online test directories for specimen collection and handling requirements for infrequent or miscellaneous tests.
Enter physician orders and ICD-10 codes using CPOE.
Check medical necessity, contact providers about non-covered services, and complete ABNs according to Medicare guidelines when applicable.
Initiate electronic insurance inquiries, review and verify plan and policy/group information, and determine the primary payer.
Complete Medicare Secondary Payer questionnaires according to MSPQ policy and accuracy guidelines.
Obtain consent for treatment and scan and index consents, insurance cards, physician orders, and other documents in the patient's electronic record.
Review work queues daily and correct registration, insurance, and MSPQ errors before the end of the shift.
Schedule patient appointments.
Enter charges for routine venipuncture and coagulation office visits.
Promote teamwork and maintain a positive attitude while multitasking in a fast-paced, high-stress environment.