Access Coordinator

Essentia HealthDuluth, MN
Remote

About The Position

The Access Coordinator gathers necessary insurance information and uses expertise to translate the information provided by the patient/guarantor into the computer system, resulting in accurate claim submissions. May be responsible for some or all of the following: insurance verification, ICD 10 or HCPC code selection, prior authorization, pre-certification, medical necessity determination, referrals, workers compensation authorization, service estimates, patient communication when services are not covered, pre-service collections.

Requirements

  • 1 year of relatable healthcare experience

Nice To Haves

  • Healthcare experience within patient care, registration, scheduling, pre-certifications/prior authorizations, collections, and medical terminology

Responsibilities

  • Prepares and submits payer-specific prior authorizations and referrals in alignment with relevant guidelines and medical policy criteria
  • Accurately identifies required insurance verification and medical documentation in accordance with payer policy
  • Collaborates with clinicians and medical practitioners to obtain all necessary information for successful authorization approval
  • Thoroughly documents all interactions and actions related to insurance processes within the electronic Medical Record (EMR) system
  • Regularly reviews and monitors assigned work queues, identifying, and focusing on accounts with the highest financial reimbursement risk
  • Adapts to urgent clinical needs while maintaining high-quality work outputs within specified timelines
  • Communicates with patients as needed to facilitate medical clearance
  • Develops pre-service estimates and supports pre-service collections
  • Supports the review of prior authorization requests that do not initially meet criteria and works collaboratively with relevant stakeholders to resolve issues or coordinate necessary clinician-to-health plan interventions

Benefits

  • medical, dental, vision, life, and disability insurance
  • supplemental options
  • 401(k) plan with employer contributions
  • training, tuition reimbursement, and educational programs
  • flexible scheduling
  • generous time off
  • wellness resources focused on your physical, mental, and emotional health
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