Access Coordinator

Valley Behavioral Health•Salt Lake City, UT

3d•Hybrid

About The Position

At Valley Access Team, the Access Coordinator serves as a critical first point of contact for individuals seeking behavioral health, housing, and treatment services. This role coordinates referrals, conducts eligibility and program screenings, schedules appointments, and manages intake documentation to help connect clients with the care and resources they need. Through professionalism, compassion, and attention to detail, the Access Coordinator helps ensure a smooth and welcoming experience for those beginning their journey with Valley Behavioral Health.

Requirements

High School Diploma or equivalent
None - see Preferred Qualifications
Case Manager certification (post hire as needed)
CPR certification (post hire as needed)
Valley de-escalation certification (post hire)

Nice To Haves

Bachelor's degree in social work or behavioral health
Previous social services experience

Responsibilities

Manages incoming referrals through telephone calls, emails, and other contact types.
Gathers required information from referral sources.
Completes eligibility and program screening with referred clients; schedules intakes and follow-up appointments.
Verifies insurance information and discusses funding options with clients.
Coordinates with program leadership to ensure client eligibility and appropriate clinical fit.
Coordinates with program staff to ensure completion of registration paperwork and any necessary documentation.
Tracks program capacity and intake availability; manages program waitlists as appropriate.

Benefits

Tenure-based service increases
Performance bonuses
On-Demand Pay
15 days of accrued paid time off annually (increasing by one day with each year of service)
10 paid holidays
2 wellness days
Paid parental leave
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Voluntary accident insurance
Voluntary hospital indemnity insurance
Voluntary critical illness insurance
Voluntary financial protection insurance
Pet insurance
Basic Life Insurance
Accidental Death & Dismemberment Insurance
Long-Term Disability Insurance
Garner HRA — up to $2,000 for individuals and $4,000 for families
Health Savings Account (HSA) with company match of up to $900 for individuals and $1,800 for families
401(k) plan with company match of up to 6% of annual salary
Tuition reimbursement
New licensure reimbursement
Paid training and conference attendance
Continuing education reimbursement
Paid time for continuing education