Access Coordinator III - TOSH/Neuro

University of Arkansas System • Little Rock, AR

4d

About The Position

The Access Coordinator III acts as a patient resource for scheduling and billing questions. The role facilitates comprehensive patient data collection, timely and accurate billing, prompt collection of payment for services rendered, and coordination of scheduling and scheduling conflicts. The incumbent must be able to perform all duties of an Access Coordinator I and II and perform other duties as needed to support patient care activities.

This posting will be used to fill multiple positions at TOSH (The Orthopaedic & Spine Hospital), Neurosciences (Jackson T Stephens Spine & Neurosciences Institute), or the Doctors Building.

Requirements

• High school diploma or GED.
• Ability to perform all duties of the Access Coordinator I and II level.
• Basic proficiency with computers and data entry; MS Office preferred.
• Three years of experience in registration, billing, or scheduling in a health-care environment.
• Basic medical terminology knowledge.
• General knowledge of office machines, including printers and scanners.
• Good communication skills.
• Telephone etiquette skills.
• Excellent customer service skills.

Nice To Haves

• Certified Health-care Access Associate (CHAA) certification.
• Experience with external radiology testing.
• Knowledge of CPT codes and/or medical terminology.

Responsibilities

• Act as a patient resource for scheduling and billing questions.
• Facilitate comprehensive patient data collection.
• Support timely and accurate billing and prompt collection of payment for services rendered.
• Facilitate scheduling coordination and resolve scheduling conflicts.
• Perform all duties of the Access Coordinator I and II level.
• Perform other duties as needed to support patient care activities.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement with up to 10% matched contribution from UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED