Access Control

Chenega Corporation•Fort Hood, TX

About The Position

The Access Control Specialist controls access to designated facilities, property, and restricted areas by verifying credentials, processing visitors, conducting screening procedures, and monitoring security. The role is the first point of contact for employees, visitors, contractors, and government personnel and helps maintain a secure, professional, and welcoming environment. This position is contingent upon contract award. The position combines access control, security monitoring, customer service, and administrative activities. Work may take place indoors or outdoors and involves monitoring access points, processing visitors, conducting facility inspections, documenting incidents, and responding appropriately to security concerns and emergencies.

Requirements

High school diploma or GED.
Active Top Secret clearance.
Ability to exercise sound judgment and remain composed in stressful situations.
Knowledge of access control procedures, visitor management practices, and facility security principles.
Knowledge of customer service practices and professional public interaction techniques.
Ability to identify and report security concerns, policy violations, and unusual activities promptly.
Ability to interpret and apply written instructions, post orders, policies, and operating procedures.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to remain professional and effective in stressful, fast-paced, or high-visibility situations.
Strong observational, organizational, and attention-to-detail skills.
Ability to prioritize tasks and manage multiple responsibilities simultaneously.
Ability to work independently and effectively as part of a team.
Proficiency with Microsoft Office Suite, electronic access control systems, databases, and standard office equipment.
Skill in preparing reports, maintaining records, and documenting incidents accurately and thoroughly.
Ability to sit, stand, walk, communicate, observe, and operate computers and security-related equipment.
Ability to remain stationary for extended periods and frequently move throughout buildings, parking areas, and facility grounds.
Ability to occasionally bend, stoop, kneel, reach, climb stairs, and access various work locations.
Ability to occasionally lift, carry, push, pull, or move items weighing up to 25 pounds.
Sufficient visual acuity, hearing, and situational awareness to observe activity, verify credentials, monitor security conditions, and respond appropriately to incidents.
Ability to respond appropriately to emergencies and perform assigned duties professionally and effectively.

Nice To Haves

Previous access control, security, military, law enforcement support, customer service, or related experience.
Experience working in a government, military, industrial, or secured environment.
Prior experience interacting with the public and providing customer service.

Responsibilities

Control access to facilities, restricted areas, and government property by verifying credentials, authorization documents, badges, visitor passes, and identification.
Process employees, visitors, vendors, contractors, and authorized guests in accordance with established access control procedures.
Monitor entry and exit points for compliance with site security requirements.
Conduct interior and exterior security inspections and report security concerns, safety hazards, suspicious activities, or procedural violations.
Verify access authorizations and resolve routine access issues through established procedures and supervisory guidance.
Monitor security conditions and promptly report incidents, emergencies, or unusual activities.
Greet and assist employees, visitors, contractors, government personnel, and VIP guests professionally.
Provide directions, guidance, and information about facility access procedures.
Maintain a courteous, professional, and service-oriented approach in all interactions.
Support visitor escort and access procedures as required.
Communicate clearly and effectively with personnel at all organizational levels.
Prepare reports, maintain records, and document incidents accurately and thoroughly.
Perform other duties as assigned.