Access Control

Chenega Corporation•Columbia, MD

About The Position

The Access Control Specialist controls access to designated facilities, property, and restricted areas by verifying credentials, processing visitors, conducting screening procedures, and monitoring security. The position serves as a first point of contact for employees, visitors, contractors, and government personnel and helps maintain a secure, professional, and welcoming environment. The role includes monitoring entry and exit points, conducting interior and exterior security inspections, identifying and reporting security concerns, safety hazards, suspicious activity, incidents, emergencies, and procedural violations. The specialist verifies access authorizations and resolves routine access issues according to established procedures and supervisory guidance. The specialist also greets and assists employees, visitors, contractors, government personnel, and VIP guests; provides directions and information about facility access procedures; and supports visitor escort and access procedures as required. The position requires professional communication, confidentiality, sound judgment, and effective performance in stressful or fast-paced situations.

Requirements

High school diploma or GED required.
Active Top Secret clearance.
Knowledge of access control procedures, visitor management practices, and facility security principles.
Knowledge of customer service practices and professional public interaction techniques.
Ability to quickly identify and report security concerns, policy violations, and unusual activities.
Ability to interpret and apply written instructions, post orders, policies, and operating procedures.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to remain professional and effective in stressful, fast-paced, or high-visibility situations.
Strong observational, organizational, and attention-to-detail skills.
Ability to prioritize tasks and manage multiple responsibilities simultaneously.
Ability to work independently and effectively as part of a team.
Proficiency with Microsoft Office Suite, electronic access control systems, databases, and standard office equipment.
Skill in preparing reports, maintaining records, and documenting incidents accurately and thoroughly.
Capable of exercising sound judgment and maintaining composure in stressful situations.

Nice To Haves

Previous access control, security, military, law enforcement support, customer service, or related experience preferred.
Experience working in a government, military, industrial, or secured environment preferred.
Prior experience interacting with the public and providing customer service is highly desirable.

Responsibilities

Control access to facilities, restricted areas, and government property by verifying credentials, authorization documents, badges, visitor passes, and identification.
Process employees, visitors, vendors, contractors, and authorized guests according to established access control procedures.
Monitor entry and exit points to ensure compliance with site security requirements.
Conduct interior and exterior security inspections and report security concerns, safety hazards, suspicious activities, or procedural violations.
Verify access authorizations and resolve routine access issues through established procedures and supervisory guidance.
Maintain awareness of security conditions and promptly report incidents, emergencies, or unusual activities.
Professionally greet and assist employees, visitors, contractors, government personnel, and VIP guests.
Provide directions, guidance, and information regarding facility access procedures.
Maintain a courteous, professional, and service-oriented approach during interactions.
Support visitor escort and access procedures as required.
Communicate clearly and effectively with personnel at all organizational levels.
Perform other duties as assigned.