Access Control Officer

Cayuse Holdings•Oahu, HI

8d•Onsite

About The Position

The Access Control Officer (ACO) is a highly skilled security professional responsible for protecting personnel, facilities, sensitive information, and controlled areas through critical security operations. The role manages and monitors access to restricted areas, verifies credentials and personnel, prevents unauthorized activity, operates physical and electronic security systems, processes visitors, responds to security events, and maintains detailed security documentation. The ACO follows Post Orders, Standard Operating Procedures (SOPs), Government directives, security policies, and contractual obligations. The position supports Cayuse’s values of Innovation, Excellence, Collaboration, Adaptability, and Integrity through technical solutions, teamwork, and quality deliverables. Depending on assignment, the ACO may perform Visitor Control Specialist duties at a Visitor Control Center, including visitor processing, credentialing, fingerprinting, photography, screening, equipment administration, and coordination with Government security staff. The ACO may also perform Security Operations Center Specialist duties, monitoring security systems, assessing and documenting incidents, dispatching personnel, coordinating emergency response, and maintaining awareness across multiple facilities and systems. The position requires an active Top Secret/SCI clearance with Polygraph, U.S. citizenship, a valid state driver’s license, and the ability to pass background checks. It is performed onsite in a professional secure facility. The employee may work a flexible schedule, including holidays, work outside normal business hours, and travel for business or professional development. Physical demands include walking 3 to 5 miles per shift, standing continuously for up to 60 minutes and for prolonged periods, periodically climbing ladders, frequently using stairs and ramps, occasionally lifting up to 50 pounds, and pushing or pulling 50 to 75 pounds with assistive devices as needed.

Requirements

High school diploma or GED.
Demonstrated experience in one or more of the following areas: access control, visitor management, physical security, Security Operations Center (SOC), Command Center operations, dispatch, Watch Officer duties, security monitoring, or credentialing.
Prior experience supporting secure environments or other high-security facilities.
Proficiency operating security systems, such as access control, CCTV, intrusion detection, alarm monitoring, credentialing platforms, or other physical security technologies.
Hands-on experience using X-ray screening equipment and walk-through or handheld metal detection systems.
Experience with industry-standard security platforms such as Lenel, CCure, Genetec, Honeywell, or comparable systems.
Experience working with incident reporting databases and Government security systems.
Active Top Secret/SCI clearance with Polygraph.
U.S. citizenship.
Valid state driver’s license in good standing, maintained at all times.
Ability to pass a background check; additional checks may be required by projects or clients during employment.
Completion of the Tailored Adaptive Personality Assessment System (TAPAS) as part of the personnel assessment and placement process.
Exceptional interpersonal, verbal, and written communication skills; ability to communicate clearly, professionally, and articulately.
Ability to read, write, and speak English fluently.
Strong organizational, analytical, and problem-solving skills, with high attention to detail.
Ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptability and ability to learn quickly.
Self-motivation and ability to work independently and as part of a multifunctional team.
Ability to handle sensitive and confidential information appropriately.
Proficiency in MS Office, including Word, Outlook, PowerPoint, and Excel.
Physical ability to walk 3 to 5 miles per shift; stand continuously for up to 60 minutes and for prolonged periods; periodically climb ladders; frequently ascend and descend stairs and ramps; occasionally lift up to 50 pounds; and push or pull 50 to 75 pounds using assistive devices as needed.
Standard near, far, and peripheral visual acuity, with corrective lenses if applicable; normal color vision required for electrical tasks.
Ability to use a computer and other office productivity tools at a speed sufficient to meet the demands of the position and establish a productive, professional workspace.

Nice To Haves

For Security Operations Center Specialist assignments, prior experience in visitor control, access control, security operations, or credentialing is preferred.
For Security Operations Center Specialist assignments, experience operating X-ray and metal detector screening equipment is preferred.
For Security Operations Center Specialist assignments, 1–3 years of experience in a Security Operations Center, Command Center, dispatch, Watch Officer, or monitoring environment.
For Security Operations Center Specialist assignments, prior experience supporting DoD, Intelligence Community, or Federal security operations.
For Security Operations Center Specialist assignments, experience with Lenel, CCure, Genetec, Honeywell, or similar systems and incident reporting databases.
For Security Operations Center Specialist assignments, military, law enforcement, or federal security background.
For Security Operations Center Specialist assignments, familiarity with Post Orders and Government security protocols.
Ability to follow detailed Post Orders and Government security procedures without deviation.

Responsibilities

Manage and authenticate access for employees, contractors, visitors, guests, and other authorized personnel entering or exiting restricted areas.
Verify identification, badges, credentials, and access authorization before permitting entry.
Prevent unauthorized personnel and prohibited items from entering or leaving controlled facilities.
Maintain surveillance and situational awareness in assigned access control areas.
Conduct personnel and item inspections according to Post Orders and security guidelines.
Identify, document, report, and escalate suspicious activity, security violations, and anomalies using established protocols.
Provide professional customer service while adhering strictly to security regulations.
Communicate with employees, visitors, Government officials, security teams, and other stakeholders.
Work independently while coordinating with supervisors and support staff; adapt to varying operational demands.
Screen, verify, and process visitors accessing controlled facilities; confirm authorization, sponsorship, clearance status, and identification.
Issue temporary, visitor, retention, and other badges and credentials in compliance with access requirements; process Common Access Cards (CACs) and guest decals as permitted by Government procedures.
Conduct fingerprinting and capture credential photographs, including ISOPREP and passport photographs, as required.
Resolve visitor access issues and escalate unresolved matters through appropriate channels.
Maintain accurate visitor logs, access records, operational statistics, and other documentation while safeguarding sensitive information.
Screen personnel, visitors, packages, and other items; operate X-ray systems, walk-through metal detectors, handheld detectors, and access control systems; identify prohibited items and act according to established procedures.
Ensure screening equipment operates properly and maintain its accountability.
Monitor and operate access control systems, CCTV, intrusion detection, alarm monitoring, radios, telephony systems, and other integrated security platforms.
Analyze and respond to security events, alarms, and incidents in real time; dispatch security personnel and coordinate communications during security responses.
Escalate incidents in accordance with SOPs, emergency protocols, Post Orders, and contractual requirements.
Maintain detailed incident reports, logs, daily documentation, and shift documentation while maintaining situational awareness across security systems.
When assigned Visitor Control Specialist duties, receive, verify, and process visitors and guests at the Visitor Control Center; issue badges and guest decals; produce CACs; fingerprint visitors; and capture credential photographs.
When assigned Visitor Control Specialist duties, operate and maintain administrative control of Government-furnished X-ray machines, metal detection systems, credentialing systems, and access control systems in accordance with training, Post Orders, and safety standards.
When assigned Visitor Control Specialist duties, work with Government staff to troubleshoot access issues and resolve or escalate badge, CAC, and ISOPREP credential discrepancies; collect, maintain, and report visitor control statistics and document transactions in approved Government systems.
When assigned Security Operations Center Specialist duties, receive, assess, document, and respond to incidents; coordinate emergency response and continuity of operations during emergencies or elevated threat conditions.
When assigned Security Operations Center Specialist duties, coordinate visitor access and credential checks as applicable, communicate with Government personnel and first responders, and comply with security, safety, and operational requirements.
Perform other duties as assigned.