Access Control Officer

Cayuse Holdings•Anchorage, AK

12d•Onsite

About The Position

The Access Control Officer (ACO) is a security professional responsible for protecting personnel, facilities, sensitive information, and controlled areas. The role manages access to restricted areas, verifies credentials and personnel, prevents unauthorized activity, operates physical and electronic security systems, processes visitors, responds to security events, and maintains detailed security documentation. The ACO follows Post Orders, Standard Operating Procedures (SOPs), Government directives, security policies, and contractual obligations. Employment is conditional upon successful execution of the contract by the client. Depending on assignment, duties may include visitor control work at a Visitor Control Center, including processing visitors, issuing badges and Common Access Cards (CACs), fingerprinting, and capturing credential photographs. A Security Operations Center assignment may involve monitoring security systems, assessing and responding to incidents, dispatching security personnel, and supporting emergency response and continuity of operations. The position is performed onsite in a professional secure facility. The schedule requires flexibility and availability for rotating day, evening, and overnight shifts; weekends and holidays may occasionally be required. The employee may also be asked to work outside normal business hours or travel for business or professional development. Physical demands include walking 3 to 5 miles per shift, standing continuously for up to 60 minutes and for prolonged periods, periodically climbing ladders, frequently using stairs and ramps, occasionally lifting up to 50 lbs., and pushing or pulling 50 to 75 lbs. with assistive devices as needed. Standard near, far, and peripheral vision is required; normal color vision is required for electrical tasks.

Requirements

High school diploma or GED.
Demonstrated experience in one or more of the following: access control, visitor management, physical security, Security Operations Center (SOC) or Command Center operations, dispatch, Watch Officer duties, security monitoring, or credentialing.
Prior experience supporting secure environments or other high-security facilities.
Proficiency operating security systems such as access control, CCTV, intrusion detection, alarm monitoring, credentialing platforms, or other physical security technologies.
Hands-on experience using X-ray screening equipment and walk-through or handheld metal detection systems.
Active Top Secret/SCI clearance with Polygraph.
U.S. citizenship, required due to the nature of work at the client facility.
Valid state driver’s license in good standing, maintained at all times.
Ability to pass a background check and any additional checks required by projects or clients during employment.
Completion of the Tailored Adaptive Personality Assessment System (TAPAS) as part of the personnel assessment and placement process.
Exceptional interpersonal, verbal, and written communication skills; ability to read, write, and speak fluently in English.
Strong organizational, analytical, and problem-solving skills with close attention to detail.
Ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable and a quick learner.
Self-motivated; able to work independently and as part of a multifunctional team.
Ability to handle sensitive and confidential information appropriately.
Proficiency with Microsoft Office, including Word, Outlook, PowerPoint, and Excel.
Ability to work rotating day, evening, and overnight shifts; weekends and holidays may occasionally be required.
Ability to work onsite in a secure facility and perform duties for extended periods.
Ability to use a computer and office productivity tools at a speed sufficient to meet job demands.
Ability to walk 3 to 5 miles per shift and stand continuously for up to 60 minutes, as well as for prolonged periods.
Ability to climb ladders periodically and frequently ascend and descend stairs and ramps.
Ability to lift up to 50 lbs. occasionally and push or pull between 50 and 75 lbs. using assistive devices as needed.
Standard near, far, and peripheral vision, with corrective lenses if applicable; normal color vision for electrical tasks.
For Security Operations Center Specialist assignments: 1–3 years of experience in a Security Operations Center, Command Center, dispatch, Watch Officer, or monitoring environment.
For Security Operations Center Specialist assignments: ability to follow detailed Post Orders and Government security procedures without deviation.

Nice To Haves

Familiarity with security platforms such as Lenel, CCure, Genetec, Honeywell, or comparable systems.
Experience with incident reporting databases and Government security systems.
For Security Operations Center Specialist assignments: prior experience in visitor control, access control, security operations, or credentialing.
For Security Operations Center Specialist assignments: experience operating X-ray and metal detector screening equipment.
For Security Operations Center Specialist assignments: experience supporting DoD, Intelligence Community, or Federal security operations.
For Security Operations Center Specialist assignments: experience with Lenel, CCure, Genetec, Honeywell, or similar systems and incident reporting databases.
For Security Operations Center Specialist assignments: military, law enforcement, or federal security background.
For Security Operations Center Specialist assignments: familiarity with Post Orders and Government security protocols.

Responsibilities

Manage and authenticate access for employees, contractors, visitors, guests, and other authorized personnel entering or exiting restricted areas.
Verify identification, badges, credentials, and access authorization before permitting access.
Prevent unauthorized personnel and prohibited items from entering or leaving controlled facilities.
Maintain surveillance and situational awareness in assigned access control areas.
Conduct inspections of personnel and items according to Post Orders and security guidelines.
Identify, document, report, and escalate suspicious activity, security violations, and anomalies using established protocols.
Provide professional customer service while adhering to security regulations.
Communicate with employees, visitors, Government officials, security teams, first responders, and other stakeholders.
Work independently while coordinating with supervisors and support staff; adapt to changing operational demands and varying security environments.
Screen, verify, and process visitors; confirm authorization, sponsorship, clearance status, and identification.
Issue temporary, visitor, and retention badges, guest decals, and CACs as permitted by Government procedures.
Conduct fingerprinting and capture credential photographs, including ISOPREP and passport photographs, as required.
Resolve visitor-access issues and escalate unresolved matters through proper channels.
Maintain visitor logs, access records, operational statistics, and other records while safeguarding sensitive information.
Screen personnel, visitors, packages, and other items; identify prohibited items and take action according to established procedures.
Operate, maintain, and account for screening equipment, including X-ray systems, walk-through metal detectors, and handheld detectors.
Monitor and operate physical and electronic security systems, including access control systems, CCTV, intrusion detection, alarms, radios, telephony systems, and other integrated platforms.
Assess and respond to security events, alarms, and incidents in real time; dispatch personnel and coordinate communications during security responses.
Escalate incidents in accordance with SOPs, Post Orders, emergency protocols, and contractual requirements.
Maintain detailed incident reports, logs, shift documentation, and daily records while maintaining awareness across multiple facilities and systems.
When assigned to visitor control, work with Government staff to troubleshoot access issues and resolve badge, CAC, ISOPREP, approval, issuance, and system discrepancies; document actions and transactions in approved Government systems.
When assigned to security operations, support continuity of operations during emergencies or elevated threat conditions and comply with security, safety, and compliance requirements.
Perform other duties as assigned.