Access Associate

Rochester Regional Health • Village of Spencerport, NY

8d • $18 - $21 • Onsite

About The Position

As an Access Associate, you provide administrative support and serve as the first point of contact for patients and their families. The role includes greeting patients, completing check-in and check-out procedures, and processing payments. The position is full-time at Unity Hospital in the Dialysis Center- Spencerport. The schedule is 7:00 a.m. to 1:30 p.m.; weekend shifts are at Long Pond Dialysis from 7:00 a.m. to 1:30 p.m.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed