Access Associate

Rochester Regional Health • Village of Newark, NY

19h • $18 - $21 • Onsite

About The Position

As an Access Associate in the Admitting ER department at Newark-Wayne Community Hospital, you will provide administrative support and serve as a first point of contact for patients and their families. Duties include greeting patients, completing check-in and check-out procedures, and processing payments. The position is full-time and scheduled for 3:00 p.m. to 11:00 p.m., with rotating weekends and holidays.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.

Nice To Haves

• A two-year degree or equivalent combination of education and work experience is preferred.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide directions as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain necessary precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed