Access Associate

Rochester Regional Health • Clifton Springs, NY

7d • $18 - $21 • Onsite

About The Position

As an Access Associate, you will provide administrative support and serve as the first point of contact for patients and their families. The role includes greeting patients, completing check-in and check-out procedures, and processing payments. It calls for a warm and inviting disposition. This full-time position is in the Admitting department at Clifton Springs Hospital, with a schedule that varies and includes rotating weekends.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.
• A warm and inviting disposition.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide directions as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed