Access Associate

Rochester Regional Health • Muscatine, IA

5d • $18 - $21 • Onsite

About The Position

As an Access Associate, you will provide administrative support, including greeting patients, conducting check-in and check-out procedures, and processing payments. You will be the first point of contact for patients and their families and are expected to have a warm and inviting disposition. The position is in the Admitting department at Unity Hospital in Rochester, New York. The per-diem schedule is 24 hours in a six-week schedule, with work every other weekend on either Saturday or Sunday.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.
• Sedentary work involving prolonged sitting (67–100% of the workday), minimal physical effort, and lifting under 10 lbs.
• Fine motor skills for computer work, writing, and telephone use, along with clear visual and auditory ability.
• Ability to meet high cognitive and emotional demands, including extended concentration, frequent interruptions, independent decision-making, and information processing.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage and obtain necessary precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Education Level: No Education Listed