Access Associate - Evening Shift 3 pm - 11 pm

Rochester Regional Health • Muscatine, IA

2d • $18 - $21 • Onsite

About The Position

As an Access Associate, you will provide administrative support and serve as a first point of contact for patients and their families. Duties include greeting patients, completing check-in and check-out procedures, processing payments, managing calls, and scheduling appointments. The role is in the ED/Patient Access department at Unity Hospital in Rochester, New York. It is full-time, with an evening schedule Monday through Friday from 3 p.m. to 11 p.m. and every other weekend.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.
• A warm and inviting disposition when interacting with patients and families.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide directions as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed