Technician - Maintenance II (3 pm - 11 pm Shift)

Wind Creek Hospitality•Bethlehem, PA

4d•Onsite

About The Position

The Technician - Maintenance II provides general maintenance, carpentry, and painting throughout the property, following departmental and Wind Creek Bethlehem LLC policies, practices, and procedures. The role maintains and repairs property finishes, structures, furniture, and gaming-related equipment; completes construction, remodeling, and preventative-maintenance work; and records assignments and time spent in the Facilities Dude computer program. The position also requires safe use of equipment and tools, proper hazardous-waste handling, compliance with applicable Pennsylvania Gaming Control Board (PGCB) rules and Internal Controls, and completion of paperwork according to PGCB and Wind Creek standards. The technician works with other departments, vendors, and the PGCB and provides customer service to internal and external customers in accordance with Wind Creek standards. The role requires the ability to work varied shifts, including weekends and holidays, and to meet the physical and environmental demands of property-wide maintenance work.

Requirements

At least 18 years of age and proof of authorization or eligibility to work in the United States.
High school diploma or equivalent.
Ability to communicate effectively in English, orally and in writing, in a positive and upbeat manner.
Interpersonal skills and focused attention to guest needs when dealing with business contacts.
Maintain a professional, neat, and well-groomed appearance in accordance with Wind Creek standards.
Consistently adhere to Wind Creek customer service standards.
Ability to work varied shifts, including weekends and holidays.
Two to four years of experience working in a facilities or maintenance department.
Valid driver’s license.
Demonstrated general maintenance ability, including knowledge of hand and power tools.
Demonstrated general mechanical and electrical skills, plumbing, carpentry (including molding and base crown), metal studs, ceiling and door repair, drywall, blueprint reading, and cabinet making.
Ability to patch drywall and stucco; use spray equipment, wallpaper tools, paint brushes, and rollers; and mix and match colors.
Knowledge of airless spraying and brushing and rolling procedures.
Knowledge of safe use and disposal of hazardous chemicals.
Ability to follow directions with minimal supervision.
Physical ability to access all areas of the property.
Ability to withstand prolonged standing, stretching, bending, and kneeling without restriction; work indoors and outdoors; and tolerate environmental factors such as CRT fatigue, noise, dust, and cigarette smoke.
Ability to work in a fast-paced, busy, somewhat stressful environment; maintain physical stamina and a proper mental attitude; deal effectively with guests, management, team members, and outside contacts; work under pressure; and meet deadlines.
Ability to lift or carry at least 50 pounds unassisted for assigned tasks.
Ability to work with others, communicate well, receive direction, and review one’s own work.
Maintain a positive attitude and interact with guests in a friendly and polite manner.
Ability to address stressful client situations with dignity, tact, and politeness.
Ability to work with others, communicate well, and receive direction as needed to achieve department goals and objectives.
Must be able to qualify for, apply for, and obtain a Pennsylvania Gaming Control Board license if required.

Responsibilities

Arrive for shifts on time and in proper uniform.
Record assignments, their completion, and time spent in the Facilities Dude computer program.
Maintain wallpaper, paint, and furniture, including touch-ups in hotel, casino, retail, back-of-house, and restaurant areas.
Repaint curbs, traffic stripes, and directional signs throughout the property.
Maintain finishes, fences, light standards, and canopies at the parking garage.
Repair and repaint exterior structures and doors.
Perform construction work from framing through millwork.
Hang drywall, paint, and install wall coverings for special projects.
Handle property-wide remodeling and preventative-maintenance programs.
Handle and dispose of shop-related hazardous waste and maintain a current MSDS book.
Inspect, maintain, and repair gaming-related equipment, including layouts, foot rails, drop boxes, chipper camps, and wiring.
Work with other departments, vendors, and the PGCB.
Use equipment, tools, and systems properly and comply with company safety standards.
Develop working knowledge of PGCB rules, regulations, and Internal Controls applicable to the position.
Complete paperwork in accordance with PGCB and approved Wind Creek standards.
Follow the Wind Creek Compulsive and Problem Gambling Plan, including regulations prohibiting service to minors and intoxicated persons.
Provide customer service to internal and external customers in compliance with Wind Creek customer service standards.
Follow departmental and property policies and procedures.
Perform other related duties as assigned.