Access Associate - Orthopedics at Chili

Rochester Regional Health•Chili, IL
•$18 - $21•Onsite

About The Position

As an Access Associate, you will provide administrative support and serve as the first point of contact for patients and their families. The role involves greeting patients, completing check-in and check-out procedures, and processing payments. It requires a warm and inviting disposition. The position is full-time at Orthopedics at Chili in Rochester, New York. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The stated pay range is $18.25 to $20.50.

Nice To Haves

  • Associate degree preferred.
  • One year of customer service experience preferred.

Responsibilities

  • Manage incoming calls and provide necessary information.
  • Greet patients, provide direction as needed, and schedule patient appointments.
  • Complete patient registration according to departmental policy.
  • Verify insurance eligibility and coverage, and obtain necessary precertification or authorization when applicable.
  • Collect and process payments when applicable.
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