(USA) Academy Coach

Walmart•Petersburg, VA
•Onsite

About The Position

The Academy Coach is a learning and development leader responsible for delivering training that builds associate capability, supports operational excellence, and contributes to business results across Walmart facilities. The role facilitates learning through multiple modalities, supports change management, partners with facility leadership to develop talent, and helps ensure classroom learning is applied on the job. The Academy Coach also supports operational readiness, continuous improvement, and a culture of learning and belonging. This position is fully onsite in St. Petersburg, Florida. The successful candidate must be a current Walmart associate with 18 months of Walmart operations experience as a salaried member of management supervising non-exempt associates or employees. Associates must complete all job-required training and assessments. Additional firearms-related qualifications apply only when working in a store that sells firearms or ammunition.

Requirements

  • Must be a current Walmart associate with 18 months’ experience in Walmart operations as a salaried member of management supervising non-exempt associates or employees.
  • Must attend and successfully complete all job-required trainings and assessments, such as Academy and Open Door trainings.
  • If applying for a position in a store that sells firearms, must successfully complete a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
  • If applying for a position in a store that sells ammunition, must have a state-issued Certificate of Eligibility.

Nice To Haves

  • Salaried Walmart operations experience supervising five or more direct reports, with responsibility for performance management, mentoring, hiring, and firing.
  • Knowledge of Walmart Academy programs, operational processes, and leadership development practices.
  • Experience facilitating adult learning and making complex topics understandable, engaging, and actionable.
  • Strong communication and influencing skills with associates and leaders at all levels.
  • Ability to balance multiple priorities in a fast-paced environment while maintaining a high-quality learning experience.
  • Strong understanding of Walmart operations and ability to connect learning initiatives to business outcomes.
  • Comfort using virtual learning tools, VR, and emerging training platforms.
  • Ability to give and receive feedback and use coaching conversations to support continuous improvement.
  • Collaborative approach and ability to build relationships across teams and facilities.
  • A track record of leading change, supporting operational readiness, and helping teams adopt new initiatives.

Responsibilities

  • Deliver engaging, high-quality learning experiences that build associate capability and operational excellence.
  • Facilitate training through instructor-led classroom sessions, virtual platforms, Academy Connect, VR, and emerging learning technologies.
  • Partner with facility leaders to identify development opportunities, strengthen talent pipelines, and support succession planning.
  • Coach and develop associates and leaders through actionable feedback, mentoring, and performance support.
  • Conduct facility visits to confirm classroom learning translates into operational execution and identify performance improvement opportunities.
  • Support adoption of new processes, programs, and change initiatives through training, communication, and hands-on coaching.
  • Build relationships with stakeholders across facilities, Academy teams, and business partners to align learning solutions with business needs.
  • Drive continuous improvement through facilitation audits, content reviews, and feedback on learning effectiveness.
  • Use data, observations, and business insights to measure learning outcomes and improve associate readiness.
  • Create an inclusive learning environment that fosters engagement, belonging, collaboration, and ongoing development.

Benefits

  • 401(k) match
  • Stock purchase plan
  • Paid maternity and parental leave
  • Paid time off, including sick leave
  • Medical, vision, and dental coverage
  • Company-paid life insurance
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit, including tuition, books, and fees for eligible associates
  • Performance-based incentive awards and bonuses
  • Family care leave
  • Bereavement leave
  • Jury duty and voting leave
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