Academy Coach

Walmart•Grand Island, NE
•Onsite

About The Position

The Academy Coach is a learning and development leader who delivers training experiences to improve associate capability, operational excellence, and business results across Walmart facilities. The role facilitates instructor-led, virtual, and immersive learning; supports change management and operational readiness; partners with facility leaders to develop talent; and helps ensure classroom learning translates into on-the-job performance. The Academy Coach builds relationships with associates, leaders, Academy teams, and business partners while fostering an inclusive culture of learning and belonging. This position is fully onsite in Grand Island, Nebraska. The stated schedule is Monday through Friday, 7 a.m. to 5 p.m., with flexibility required for early mornings, nights, and overnights as needed. The role also requires working one weekend day per month and travel as needed.

Requirements

  • Current Walmart associate with at least 18 months of experience in Walmart operations as a salaried member of management supervising non-exempt associates or employees.
  • Successful completion of all job-required training and assessments, including Academy and Open Door training.
  • Willingness to work one weekend day per month and travel as needed.
  • If applying for a position in a store that sells firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • If applying for a position in a store that sells ammunition, a state-issued Certificate of Eligibility.

Nice To Haves

  • Two years of salaried Walmart operations experience supervising five or more direct reports.
  • Experience with performance management, mentoring, interviewing, hiring, and developing associates.
  • Experience in adult education, training facilitation, curriculum delivery, coaching, and leadership development.
  • Experience leading change management, operational readiness, and continuous improvement initiatives.
  • Strong facilitation and presentation skills, including the ability to engage diverse audiences and adapt to different learning styles.
  • Experience in curriculum development, learning content delivery, and training effectiveness measurement.
  • Ability to coach, mentor, and develop associates and leaders while supporting succession planning and talent development.
  • Strong communication, stakeholder management, and relationship-building skills, with the ability to influence at all organizational levels.
  • Experience using data, observations, and operational insights to identify performance gaps and recommend learning solutions.
  • Knowledge of adult learning principles, performance management, diversity awareness, and associate development strategies.
  • Ability to coordinate multiple priorities while maintaining high standards of execution, customer service, and operational excellence.
  • Experience with Academy Connect, virtual reality, virtual facilitation platforms, emerging learning technologies, and digital training tools.
  • Commitment to continuous improvement, innovation, collaboration, and creating an inclusive culture of learning and belonging.
  • Knowledge of Walmart Academy programs, operational processes, and leadership development practices.
  • Passion for developing people and helping associates grow their skills, confidence, and careers.
  • Experience facilitating adult learning and making complex topics understandable, engaging, and actionable.
  • Exceptional communication and ability to connect with associates and leaders at all levels.
  • Ability to thrive in a fast-paced environment, balance multiple priorities, and maintain a high-quality learning experience.
  • Strong understanding of Walmart operations and ability to connect learning initiatives to business outcomes.
  • Comfort with virtual learning tools, VR, and emerging training platforms.
  • Ability to give and receive feedback and use coaching conversations to support continuous improvement and associate growth.
  • Collaborative approach to building relationships across facilities, Academy teams, and leadership groups.
  • Track record of leading change, supporting operational readiness, and helping teams adopt new initiatives.
  • Energy, authenticity, curiosity, and a learner-focused mindset.

Responsibilities

  • Deliver engaging learning experiences that build associate capability and operational excellence.
  • Facilitate instructor-led, virtual, and immersive learning through Academy Connect, virtual reality, emerging technologies, and other training modalities.
  • Conduct training classes according to Academy schedules and support virtual instruction, overnight training, and end-of-day learning programs across Academy locations.
  • Partner with facility leaders to identify development opportunities, strengthen talent pipelines, support succession planning, and provide leadership feedback.
  • Coach, mentor, and develop associates and leaders through feedback, recognition, performance support, and growth-focused development.
  • Support adoption of operational changes, specialty initiatives, and business transformations through classroom facilitation, virtual learning, and hands-on coaching.
  • Visit facilities to assess whether classroom learning translates into expected operational performance and report findings to facility and catchment leadership teams.
  • Build relationships with associates, facility leadership, Academy teams, and business partners to align learning solutions with operational goals and customer needs.
  • Participate in teach-backs, co-facilitation, content reviews, assessment validation, and facilitation audits to improve learning effectiveness and delivery quality.
  • Use data, observations, and business insights to measure learning outcomes, identify improvement opportunities, and improve associate readiness.
  • Comply with company policies, procedures, ethics standards, and the Open Door Policy while supporting Walmart's mission and values.
  • Create an inclusive learning environment that promotes engagement, belonging, collaboration, continuous learning, and operational excellence.
  • Work one weekend day per month and travel as needed.
  • Complete required Walmart Academy and job-related training programs and assessments.
  • Complete applicable firearms-related training, certifications, and background checks when required by store location.

Benefits

  • Performance-based incentive awards and bonuses.
  • 401(k) match.
  • Stock purchase plan.
  • Paid maternity and parental leave.
  • Paid time off, including sick leave and other leave options.
  • Medical, vision, and dental coverage.
  • Company-paid life insurance.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.
  • Family care leave, bereavement leave, jury duty leave, and voting leave.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
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