Academy Coach

Walmart • Arden, NC

2d • Onsite

About The Position

The Academy Coach is a learning and development leader who delivers training experiences to build associate capability, operational excellence, and business results across Walmart facilities. The role facilitates learning through multiple modalities, supports change initiatives, partners with facility leadership to develop talent, and helps ensure classroom learning translates into on-the-job performance. The Academy Coach also supports operational readiness, continuous improvement, and a culture of learning and belonging.

This position is fully onsite in Arden, North Carolina. The annual salary range is $65,000–$100,000, with possible annual or quarterly performance bonuses and additional compensation for certain positions.

Requirements

• Current Walmart associate with 18 months of experience in Walmart operations as a salaried member of management supervising non-exempt associates or employees.
• Complete and pass a firearms-specific Criminal Background Check and Firearms Authorized Training if applying for a position in a store that sells firearms.
• Hold a state-issued Certificate of Eligibility if applying for a position in a store that sells ammunition.
• Attend and successfully complete all job-required training and assessments, such as Academy and Open Door trainings.

Nice To Haves

• Salaried Walmart operations experience supervising five or more direct reports, with responsibility for performance management, mentoring, hiring, and firing.
• Knowledge of Walmart Academy programs, operational processes, and leadership development practices.
• Passion for developing people and helping associates build skills, confidence, and careers.
• Experience facilitating adult learning and making complex topics understandable, engaging, and actionable.
• Strong communication and influencing skills with associates and leaders at all levels.
• Ability to balance multiple priorities in a fast-paced environment while maintaining a high-quality learning experience.
• Strong understanding of Walmart operations and ability to connect learning initiatives to business outcomes.
• Interest in using virtual learning tools, VR, and emerging training platforms.
• Ability to give and receive feedback and use coaching conversations to drive improvement.
• Collaborative approach and skill in building relationships across teams and facilities.
• Track record of leading change, supporting operational readiness, and helping teams adopt new initiatives.
• Energetic, authentic, learner-focused approach to interactions with associates and leaders.

Responsibilities

• Deliver engaging, high-quality learning experiences that build associate capability and support operational excellence.
• Facilitate training through instructor-led classroom training, virtual platforms, Academy Connect, VR, and emerging learning technologies.
• Partner with facility leaders to identify development opportunities, strengthen talent pipelines, and support succession planning.
• Coach and develop associates and leaders through actionable feedback, mentoring, and performance support.
• Visit facilities to assess whether classroom learning is translating into operational execution and identify improvement opportunities.
• Support adoption of new processes, programs, and change initiatives through training, communication, and hands-on coaching.
• Build relationships with facility stakeholders, Academy teams, and business partners to align learning solutions with business needs.
• Drive continuous improvement through facilitation audits, content reviews, and feedback on learning effectiveness.
• Use data, observations, and business insights to measure learning outcomes and improve associate readiness.
• Create an inclusive learning environment that encourages engagement, belonging, collaboration, and continuous development.

Benefits

• Performance incentive awards and performance-based bonus awards
• 401(k) match
• Stock purchase plan
• Paid maternity and parental leave
• Paid time off, including sick leave and PTO/PPTO that may be used for vacation, sick leave, holidays, or other purposes
• Medical, vision, and dental coverage
• Company-paid life insurance
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U paid education benefit for eligible full-time and part-time associates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed