Academy Coach

Walmart • Fernley, NV

9d • Onsite

About The Position

The Academy Coach serves as a key learning and development leader responsible for delivering world-class training experiences that drive associate capability, operational excellence, and business results across Walmart facilities. This role facilitates engaging learning experiences through a variety of training modalities, supports change management initiatives, partners with facility leadership to develop talent, and ensures classroom learning is successfully translated into on-the-job performance. The Academy Coach acts as a trusted partner to associates and leaders by delivering training, coaching talent, supporting operational readiness, driving continuous improvement, and fostering a culture of learning and belonging.

Requirements

• Current Walmart associate with 18 months of Walmart operations experience as a salaried member of management supervising non-exempt associates/employees.
• Successful completion of all required Walmart Academy and job-related training programs and assessments.
• Successful completion of applicable firearms-related training, certifications, and background checks when required by store location.

Nice To Haves

• Knowledge of Walmart Academy programs, operational processes, and leadership development practices.
• Passion for developing people and helping associates grow their skills, confidence, and careers.
• Experience facilitating adult learning and can make complex topics understandable, engaging, and actionable.
• Exceptional communicator who can effectively influence and connect with associates and leaders at all levels.
• Thrive in a fast-paced environment and can confidently balance multiple priorities while maintaining a high-quality learning experience.
• Strong understanding of Walmart operations and can connect learning initiatives directly to business outcomes.
• Embrace innovation and enjoy utilizing technology, including virtual learning tools, VR, and emerging training platforms.
• Excel at giving and receiving feedback and use coaching conversations to drive continuous improvement and associate growth.
• Highly collaborative and enjoy building strong relationships across facilities, Academy teams, and leadership groups.
• Proven track record of leading change, supporting operational readiness, and helping teams successfully adopt new initiatives.
• Bring energy, authenticity, curiosity, and a learner-focused mindset to every interaction while creating a world-class experience for associates and leaders.
• Two years of salaried Walmart operations experience supervising five or more direct reports.
• Experience with performance management, mentoring, interviewing, hiring, and developing associates.
• Adult education, training facilitation, curriculum delivery, coaching, and leadership development experience.
• Experience leading change management, operational readiness, and continuous improvement initiatives.
• Strong facilitation and presentation skills with the ability to engage diverse audiences and adapt learning approaches to different learning styles.
• Experience in curriculum development, learning content delivery, and training effectiveness measurement.
• Demonstrated ability to coach, mentor, and develop associates and leaders while supporting succession planning and talent development efforts.
• Strong communication, stakeholder management, and relationship-building skills with the ability to influence at all levels of the organization.
• Experience utilizing data, observations, and operational insights to identify performance gaps and recommend learning solutions.
• Knowledge of adult learning principles, performance management, diversity awareness, and associate development strategies.
• Ability to coordinate multiple priorities while maintaining a high standard of execution, customer service, and operational excellence.
• Experience with Academy Connect, Virtual Reality (VR), virtual facilitation platforms, emerging learning technologies, and other digital training tools.
• Proven commitment to continuous improvement, innovation, collaboration, and creating an inclusive culture of learning and belonging.

Responsibilities

• Delivering engaging, high-quality learning experiences that build associate capability and drive operational excellence across the business.
• Facilitating instructor-led, virtual, and immersive learning experiences through Academy Connect, Virtual Reality (VR), emerging technologies, and other innovative training modalities.
• Conducting training classes in accordance with Academy schedules while supporting additional learning activities such as virtual instruction, overnight training, and end-of-day learning programs across multiple Academy locations.
• Partnering with facility leaders to identify development opportunities, strengthen talent pipelines, support succession planning efforts, and provide ongoing leadership feedback.
• Coaching, mentoring, and developing associates and leaders through impactful feedback, recognition, performance support, and growth-focused development opportunities.
• Supporting the successful adoption of operational changes, specialty initiatives, and business transformations through classroom facilitation, virtual learning, and hands-on coaching.
• Conducting facility visits to ensure classroom learning translates into expected operational performance and reporting findings to facility and catchment leadership teams.
• Building strong relationships with associates, facility leadership, Academy teams, and business partners to align learning solutions with operational goals and customer needs.
• Participating in teach-backs, co-facilitation activities, content reviews, assessment validation, and facilitation audits to continuously improve learning effectiveness and delivery quality.
• Leveraging data, observations, and business insights to measure learning outcomes, identify improvement opportunities, and improve associate readiness.
• Ensuring compliance with company policies, procedures, ethics standards, and the Open Door Policy while supporting Walmart's mission and values.
• Creating an inclusive learning environment that promotes engagement, belonging, collaboration, continuous learning, and operational excellence.

Benefits

• Competitive pay
• Incentive awards for performance
• 401(k) match
• Stock purchase plan
• Paid maternity and parental leave
• PTO
• Multiple health plans
• Medical coverage
• Vision coverage
• Dental coverage
• Company-paid life insurance
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
• Tuition, books, and fees are completely paid for by Walmart for Live Better U programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed