Academy Coach, Academys

Wal-Mart Stores Texas, LL•Friendswood, TX
•Onsite

About The Position

The Academy Coach serves as a key learning and development leader responsible for delivering world-class training experiences that drive associate capability, operational excellence, and business results across Walmart facilities. This role facilitates engaging learning experiences through a variety of training modalities, supports change management initiatives, partners with facility leadership to develop talent, and ensures classroom learning is successfully translated into on-the-job performance. The Academy Coach acts as a trusted partner to associates and leaders by delivering training, coaching talent, supporting operational readiness, driving continuous improvement, and fostering a culture of learning and belonging.

Requirements

  • Current Walmart associate with 18 months’ experience in Walmart operations as a salaried member of management supervising non-exempt associates/employees.
  • Successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training (if applying for a position in a store that sells firearms).
  • State issued Certificate of Eligibility (if applying for a position in a store that sells ammunition).
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Knowledge of Walmart Academy programs, operational processes, and leadership development practices.
  • Passion for developing people and helping associates grow their skills, confidence, and careers.
  • Experience facilitating adult learning and can make complex topics understandable, engaging, and actionable.
  • Exceptional communicator who can effectively influence and connect with associates and leaders at all levels.
  • Thrive in a fast-paced environment and can confidently balance multiple priorities while maintaining a high-quality learning experience.
  • Strong understanding of Walmart operations and can connect learning initiatives directly to business outcomes.
  • Embrace innovation and enjoy utilizing technology, including virtual learning tools, VR, and other emerging training platforms.
  • Excel at giving and receiving feedback and use coaching conversations to drive continuous improvement.
  • Highly collaborative and enjoy building strong relationships across multiple teams and facilities.
  • Proven track record of leading change, supporting operational readiness, and helping teams successfully adopt new initiatives.
  • Bring energy, authenticity, and a learner-focused mindset to every interaction while creating a world-class experience for associates and leaders.
  • Salaried Walmart operations experience supervising 5 or more direct reports with responsibility for performance management, mentoring, hiring, and firing

Responsibilities

  • Delivering engaging, high-quality learning experiences that build associate capability and drive operational excellence across the business.
  • Facilitating training through a variety of learning modalities, including instructor-led classroom training, virtual platforms, Academy Connect, VR, and emerging learning technologies.
  • Partnering with facility leaders to identify development opportunities, strengthen talent pipelines, and support succession planning efforts.
  • Coaching and developing associates and leaders by providing actionable feedback, mentoring, and performance support that drives growth and accountability.
  • Conducting facility visits to ensure classroom learning translates into operational execution and identifying opportunities to improve performance.
  • Supporting the successful adoption of new processes, programs, and change initiatives through training, communication, and hands-on coaching.
  • Building strong relationships with stakeholders across facilities, Academy teams, and business partners to align learning solutions with business needs.
  • Driving continuous improvement by conducting facilitation audits, participating in content reviews, and providing feedback to enhance learning effectiveness.
  • Leveraging data, observations, and business insights to measure learning outcomes and improve associate readiness.
  • Creating an inclusive learning environment that fosters engagement, belonging, collaboration, and continuous development.

Benefits

  • Competitive pay
  • Incentive awards for performance
  • 401(k) match
  • Stock purchase plan
  • Paid maternity and parental leave
  • PTO
  • Multiple health plans
  • Medical coverage
  • Vision coverage
  • Dental coverage
  • Financial benefits
  • Company-paid life insurance
  • Paid time off benefits
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
  • Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
  • Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
  • Tuition, books, and fees are completely paid for by Walmart.
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