(USA) Academy Coach

Walmart•Boise, ID

19h•Onsite

About The Position

The Academy Coach serves as a key learning and development leader responsible for delivering world-class training experiences that drive associate capability, operational excellence, and business results across Walmart facilities. This role facilitates engaging learning experiences through a variety of training modalities, supports change management initiatives, partners with facility leadership to develop talent, and ensures classroom learning is successfully translated into on-the-job performance. The Academy Coach acts as a trusted partner to associates and leaders by delivering training, coaching talent, supporting operational readiness, driving continuous improvement, and fostering a culture of learning and belonging.

Requirements

Successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training (if applying for a position in a store that sells firearms).
State issued Certificate of Eligibility (if applying for a position in a store that sells ammunition).
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Current Walmart associate with 18 months’ experience in Walmart operations as a salaried member of management supervising non-exempt associates/employees.

Nice To Haves

Knowledge of Walmart Academy programs, operational processes, and leadership development practices.
Passionate about developing people and helping associates grow their skills, confidence, and careers.
Experience facilitating adult learning and can make complex topics understandable, engaging, and actionable.
Exceptional communicator who can effectively influence and connect with associates and leaders at all levels.
Thrive in a fast-paced environment and can confidently balance multiple priorities while maintaining a high-quality learning experience.
Strong understanding of Walmart operations and can connect learning initiatives directly to business outcomes.
Embrace innovation and enjoy utilizing technology, including virtual learning tools, VR, and other emerging training platforms.
Excel at giving and receiving feedback and use coaching conversations to drive continuous improvement.
Highly collaborative and enjoy building strong relationships across multiple teams and facilities.
Proven track record of leading change, supporting operational readiness, and helping teams successfully adopt new initiatives.
Bring energy, authenticity, and a learner-focused mindset to every interaction while creating a world-class experience for associates and leaders.
Salaried Walmart operations experience supervising 5 or more direct reports with responsibility for performance management, mentoring, hiring, and firing

Responsibilities

Delivering engaging, high-quality learning experiences that build associate capability and drive operational excellence across the business.
Facilitating training through a variety of learning modalities, including instructor-led classroom training, virtual platforms, Academy Connect, VR, and emerging learning technologies.
Partnering with facility leaders to identify development opportunities, strengthen talent pipelines, and support succession planning efforts.
Coaching and developing associates and leaders by providing actionable feedback, mentoring, and performance support that drives growth and accountability.
Conducting facility visits to ensure classroom learning translates into operational execution and identifying opportunities to improve performance.
Supporting the successful adoption of new processes, programs, and change initiatives through training, communication, and hands-on coaching.
Building strong relationships with stakeholders across facilities, Academy teams, and business partners to align learning solutions with business needs.
Driving continuous improvement by conducting facilitation audits, participating in content reviews, and providing feedback to enhance learning effectiveness.
Leveraging data, observations, and business insights to measure learning outcomes and improve associate readiness.
Creating an inclusive learning environment that fosters engagement, belonging, collaboration, and continuous development.

Benefits

Incentive awards for performance
401(k) match
Stock purchase plan
Paid maternity and parental leave
PTO
Multiple health plans
Medical coverage
Vision coverage
Dental coverage
Company-paid life insurance
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.