Academic Technical Assistant

CHESS•Albuquerque, NM

20h•$16 - $20

About The Position

The Academic Technical Assistant supports faculty members, researchers, and students in an academic setting at CNM and helps facilitate the smooth operation of academic schools’ administrative functions. The position handles technical and administrative tasks, including schedule and meeting coordination, documentation management, faculty course-load and compensation processing in Workday, auditing entries, and generating Period Activity Pay (PAP). It also processes course releases and project compensation, monitors faculty leave requests, and manages One-Time Payments for substitute assignments and supplemental pay. The role additionally provides administrative and customer-service support to department administration, faculty, and students; assists with accounting, budgeting, purchasing, and inventory; supports faculty communications and program accreditation information; coordinates department travel and catalog processes; and provides reception-desk coverage as needed. Applicants should apply before 11/13/26. The anticipated start date is November 30, 2026.

Requirements

Associate degree, or high school diploma or equivalent and up to two years of related experience.

Nice To Haves

Customer service experience working with a diverse population.
Experience working in higher education.
Experience with Microsoft Office Suite.
Experience working in Ellucian Banner, Workday, or other student information systems.
Experience producing newsletters.
Experience utilizing social media for marketing and communication purposes.

Responsibilities

Enter faculty course loads and compensation data into Workday, verify accuracy, and generate Period Activity Pay (PAP).
Process department-approved course releases and project compensations, collect official agreements, and track project outcomes.
Monitor and audit faculty leave requests, verifying course schedules and office hours against leave requests before submission to supervisors.
Track hours for part-time faculty and process One-Time Payments for substitute assignments and supplemental pay.
Coordinate accounting activities, prepare internal reports, participate in budget planning, and monitor department purchases, costs, and invoices.
Maintain inventory processes and procedures for the school.
Provide administrative support to department administration, faculty, and students, including customer service, composing minutes and correspondence, data research, record-keeping, supply ordering, and purchasing.
Serve as the primary point of contact for faculty communication.
Update program accreditation information and track employee professional and educational development.
Coordinate department travel and organize department catalog processes.
Serve as backup for the reception desk and provide coverage in the absence of other staff members.
Perform other related administrative duties as assigned by department leadership.