Academic Assistant II

University of Florida • Gainesville, FL

6d

About The Position

The Academic Assistant II serves as the primary academic support for the Office of Continuing Pharmacy Education at the University of Florida College of Pharmacy. The role supports daily office operations, helps ensure compliance with accreditation standards, and collaborates on planning and delivering continuing pharmacy education programs. The position contributes to a culture of excellence for pharmacy professionals.

The role coordinates office communications and operations, supports the development and administration of continuing pharmacy education activities, and helps manage projects with competing deadlines. It also provides logistical support for live continuing education events and performs other duties as assigned in support of CPE faculty, staff, and the Office’s mission. This is a time-limited position.

Requirements

• High school diploma or equivalent.
• Three years of relevant experience.
• Submit a cover letter, resume, and list of three professional references.
• If claiming Veteran’s preference, upload a copy of DD 214 Member Copy 4 with the application.

Nice To Haves

• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Outstanding customer service and a positive, helpful demeanor when addressing inquiries and concerns.
• Strong critical-thinking and problem-solving skills, including the ability to identify challenges, develop solutions, and implement them independently.
• Ability to understand and apply institutional rules, regulations, and policies.
• Strong organizational skills and ability to manage multiple tasks and responsibilities concurrently.
• Professional attitude in interactions, communications, and appearance.
• Strong interpersonal skills, friendliness, and ability to work effectively as part of a team.
• Ownership of work and follow-through to complete tasks within allotted timeframes.
• Meticulous attention to detail.
• Ability to collaborate within a cross-functional team to achieve organizational objectives.
• Commitment to accuracy and compliance.
• Experience using office-specific applications such as Form Assembly, Salesforce, and Canvas; training will be provided.

Responsibilities

• Manage day-to-day communication, including answering the office phone and responding to email through Salesforce and Outlook.
• Coordinate with faculty, staff, learners, and other campus departments; establish and maintain effective working relationships.
• Oversee office inventory, schedule appointments and events, and handle honorarium payments and supply purchases.
• Assist the Director of Lifelong Learning and the Director of Continuing Pharmacy Education with developing, implementing, and maintaining continuing pharmacy education activities.
• Provide learner support by receiving and reporting continuing education credit to national and state accrediting bodies.
• Participate in reviewing, collecting, and documenting educational materials, including activity content, needs assessments, learning objectives, and assessments.
• Collect, summarize, and disseminate program evaluations and other data as appropriate.
• Maintain organized storage of course documents, materials, and assets in accordance with Accreditation Council for Pharmacy Education standards.
• Support development and management of e-learning course shells and program evaluations in the CloudCME learning management system.
• Work with the Directors of Lifelong Learning and Continuing Pharmacy Education on multiple projects with competing deadlines.
• Oversee educational and other office projects, including program tracking and identifying resource needs, priorities, and actions to support timely program launches and uninterrupted accreditation of existing programs.
• Coordinate live continuing pharmacy education events by scheduling speakers, preparing materials, communicating with participants, and attending events.
• Perform other duties as assigned to support CPE faculty, staff, and the mission of the Office of CPE and Lifelong Learning.

Benefits

• Health insurance, including state- and university-sponsored programs for individuals, families, and domestic partners, with voluntary insurance options including vision, dental, and long-term disability.
• Retirement options including the Florida Retirement System Pension Plan, State University System Optional Retirement Program, Florida Retirement System Investment Plan, and Voluntary Retirement Savings Plan.
• Generous paid leave plan, access to a sick-leave pool, maternity/paternity leave, and leave payouts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED