Academic Success Coach III

Texas A&M University System•Canyon, TX

2d•Onsite

About The Position

West Texas A&M University’s Ronald E. McNair Scholars Program seeks a team member passionate about preparing first-generation, income-eligible students to pursue a master’s degree or Ph.D. The position supports scholars through graduate-school preparation, academic seminars, individual application assistance, recruitment, and academic progress tracking. The role also manages program social media and administrative operations, and travels occasionally with students to research conferences, special events, and support services. The successful candidate will have knowledge of graduate-school admissions, GRE preparation, and graduate-level financial resources, along with experience in higher-education administrative procedures, technology, and social media. The position requires collaboration under the direction of the McNair Director and completion of required System, University, and job-specific training.

Requirements

Master’s degree in progress or near completion.
Four years of experience working in higher education, academic programs, or student support programs; equivalent work experience may qualify, and work as a public counselor may substitute.
Prior experience working with first-generation college students.
Strong oral and written organizational and communication skills.
Experience using the Colleague student database system and university processes.
Demonstrated creative and analytical thinking.
Ability to manage multiple complex projects and meet tight deadlines.
Proficiency with Excel, Word, PowerPoint, Adobe or Canva, and database applications.
Ability to travel occasionally with students to research conferences, special events, and support services.

Nice To Haves

Master’s degree in Education, Communication, English/Literature, or a related field.
Experience working in college TRIO programs such as Student Support Services or McNair Scholars.
Experience planning programs related to graduate-school admissions, GRE preparation, and funding options.
Experience coordinating and organizing special events.
Experience managing social media for a business or university department.
Excellent writing and communication skills and ability to speak effectively to faculty, staff, and student audiences.
Experience conducting qualitative and quantitative research.
Shared experience overcoming barriers similar to those faced by the target population.

Responsibilities

Plan and present summer seminar series on graduate-school admissions, including GRE preparation and financial resources, as well as monthly seminars during the academic year.
Manage biweekly social media posts and approve comments across multiple platforms under the direction of the McNair Director.
Maintain university office operations, including producing and sending NOAs, travel vouchers, requisitions, and purchasing tasks under the direction of the McNair Director.
Provide individual assistance with personal statements and statements of purpose, and proofread conference posters, abstracts, and graduate-school applications for McNair scholars.
Travel with and chaperone participants to research conferences, special events, and student support services.
Assist with recruiting and selecting scholars and track their academic progress.
Complete required System, University, and job-specific online training courses on time and maintain 100% compliance.
Perform other duties as assigned.