Academic Student Support Associate

Tennessee Board of Regents•Jacksboro, TX

11d•$29,020 - $36,275•Onsite

About The Position

The Tennessee College of Applied Technology Jacksboro is accepting applications for an Academic/Student Support Associate. This is a full-time on-site position.

Requirements

Technical diploma in occupational area required. A comparable combination of education and related employment experience may be considered.
Proficiency in Word, Outlook, Excel and other Microsoft Office applications.
Minimum of three years of related work experience.

Nice To Haves

Associate Degree preferred.
Strong interpersonal skills.
Ability to maintain accurate records.
Ability to consistently meet deadlines.
Ability to communicate professionally and effectively
Ability/willingness to maintain confidentiality of records and information.

Responsibilities

Serve as receptionist and perform general office duties including answer phones, greet visitors, data entry, creating correspondence, completing staff and advisory meeting minutes, and handling ingoing/outgoing mail for the campus.
Provide general information about the college and programs.
Assist with student onboarding processes.
Ensure that all activities are conducted within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
Review and update documents to ensure compliance with accessibility standards; adapt materials into accessible formats as needed.
Manage digital communication and organize institutional documentation using collaborative platforms.
Support administration and faculty in developing and maintaining online learning systems and course content.
Track participation in various training sessions to ensure completion.
Assist with campus accreditation requirements.
Provide clerical support to faculty, administrative, and student services departments as needed.
Maintain campus publication list.
Assist with maintaining social and traditional media outlets.
Performs related work and other duties as assigned