Academic Services Analyst

Palm Beach State College•Lake Worth, TX

5d•Hybrid

About The Position

Responsible for gathering, reviewing, and processing curriculum data, course information, and fee information. Collaborates with internal and external stakeholders to ensure course accuracy and compliance with College policies and state requirements. Serves as the point of contact with the State Course Numbering System (SCNS).

Requirements

Bachelor’s degree in a related field of study
One year of related experience
Knowledge of Microsoft Office Professional Suite
Attention to detail while maintaining effective time and task management
Fact finding and analytics
Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
Research information for problem solving
Regular physical attendance required

Nice To Haves

Two years of related experience
Knowledge of curriculum systems such as Watermark, Curriculog, or other similar system
Knowledge of Workday
Thrive in a fast-paced environment, capacity to prioritize, process, and execute multiple projects at a high level of accuracy and attention to detail

Responsibilities

Creates, revises, and deletes course data within the appropriate systems.
Collaborates with various departments to identify course information for new courses, review curriculum data, audit existing courses, and update information.
Processes, maintains, and reviews course fees and itemization for compliance with state auditing requirements.
Maintains the course archive, inventory list, and Course Learning Outcomes (CLO) database. Ensures course listings are accurate and updates are reflected within the appropriate systems.
Collaborates with internal and external stakeholders to compile and prepare required and ad-hoc reports.
Designs, creates, and provides training. Creates and maintains training documentation and job aids.
Assists in the testing of new or changed end-user products in an integrated systems environment.
Performs other job-related duties as assigned.