Academic Records Coordinator (ASC I)

California State University, Fresno•Fresno, CA

2d•$4,047 - $5,896•Onsite

About The Position

Under the general supervision of the University Registrar and the Assistant Registrar of Academic Records, the position involves a wide range of moderate to complex clerical and technical assignments involving the processing of retroactive withdrawals, academic standing updates, student information updates, enrollment verifications, grade corrections, incomplete grade extensions, and other student record or grade related forms. This position provides customer service to faculty, staff, students, and the general public. The coordinator will also assist the Assistant Registrar of Records with incoming and outgoing electronic transcript processing. The Records team is responsible for the processing of all incoming and outgoing official transcripts.

Requirements

Ability to communicate clearly both orally and in writing and draft/compose correspondence and standard reports
Excellent interpersonal skills at all levels with the ability to work effectively as part of a team and others both within and outside the university
Learn and interpret a wide variety of complex policies and procedures and support the mission of the department, school, and university
Independently organize and prioritize multiple work assignments and projects
Use and quickly learn new office support technology systems and software packages
Completion of a high school diploma, technical/vocational program or their equivalent combined with three years of general office experience

Responsibilities

Processing of retroactive withdrawals
Academic standing updates
Student information updates
Enrollment verifications
Grade corrections
Incomplete grade extensions
Other student record or grade related forms
Providing customer service to faculty, staff, students, and the general public
Assisting the Assistant Registrar of Records with incoming and outgoing electronic transcript processing