Academic Program Specialist
About The Position
This position serves as the first point of contact for both national and international prospective students regarding our programs. It provides information and guidance to students, prospective students, and academic advisors, while also offering administrative support to students, faculty, and staff on course management, degree requirements, policies, and procedures. Key duties include handling course permits, managing the course schedule in Banner, and coordinating administrative coordination for assigned undergraduate programs. Additionally, the role involves preparing letters of intent, appointment forms, and tuition waivers for new and returning graduate students. Due to the demanding nature of this position, the ideal candidate will be a self-starter, flexible, and able to reprioritize tasks as needed. They should be aligned with our goal of supporting support student success, feel comfortable asking questions, suggesting solutions, and working within strict deadlines. This is specialized administrative work performed under general supervision. The responsibilities can be learned through on-the-job training by someone eager to develop their skills with minimal instruction. Therefore, excellent organization, time management, and strong oral and written communication skills are essential for success in this role.
Requirements
- Self-starter
- Flexible
- Able to reprioritize tasks as needed
- Aligned with the goal of supporting student success
- Comfortable asking questions
- Comfortable suggesting solutions
- Able to work within strict deadlines
- Excellent organization skills
- Excellent time management skills
- Strong oral communication skills
- Strong written communication skills
Responsibilities
- Serve as the first point of contact for prospective students regarding programs.
- Provide information and guidance to students, prospective students, and academic advisors.
- Offer administrative support to students, faculty, and staff on course management, degree requirements, policies, and procedures.
- Handle course permits.
- Manage the course schedule in Banner.
- Coordinate administrative tasks for assigned undergraduate programs.
- Prepare letters of intent, appointment forms, and tuition waivers for new and returning graduate students.
Benefits
- Medical insurance
- Dental insurance
- Life insurance plans
- Retirement plan options
- Employee and dependent tuition programs
- Generous leave
- Hundreds of employee perks and discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
