Academic Program Coordinator, Education Policy Studies
About The Position
The Education Policy Studies (EPS) Department seeks to hire an Academic Program Coordinator to provide essential coordination and administrative support for the department's academic programs and initiatives. As a key member of the department, this position coordinates academic and administrative operations, supports student success initiatives, partners closely with faculty and staff, and oversees program events and engagement activities. The Academic Program Coordinator helps enhance the student experience and support the continued success of the department's programs.
Requirements
- Driven to provide excellent customer service
- Excellent interpersonal skills; inclusive and respectful when working with others
- Proven record of reliable, timely task completion
- Ability to stay organized with a high attention to detail and accuracy while multi-tasking
- Effective written and verbal communication skills
- Demonstrated ability to work independently, exercise sound judgment, and manage multiple priorities in a dynamic academic environment.
- General Equivalency Diploma (GED) or High School (HS)
- 2+ years of relevant experience
- Applicants must be authorized to work in the U.S.
Nice To Haves
- After training, the Academic Program Coordinator will also work with various software including Microsoft Office 365, SAP Concur, and Activity Insight, as well as the following which are specific to Penn State: iTwo (web-based tool used for data access, analysis, and distribution) LionPATH (Penn State’s student information system) Penn State’s Graduate Admissions Decision System (GRADS) Activity Insight is used to assist faculty members with collecting, organizing, and displaying data.
Responsibilities
- Create and maintain databases (e.g., of each program’s alumni)
- Maintain and update student records, tracking academic progress and milestones
- Ensure accurate transcript records and graduation lists
- Assist with course scheduling, academic procedures, and resolving student issues; manage academic forms
- Plan an information session for students about internships
- Assist instructors who teach internship-related courses
- Facilitate the application process for internships; document completion of internships
- Serve as first point of contact for students, faculty, and visitors
- Provide logistical and administrative support to faculty and department leadership; assist in preparations for informational webinars
- Manage course scheduling, room bookings, and departmental communications
- Assist with exit interviews and surveys graduating students are asked to complete
- Communicate with prospective students and coordinate with faculty and other staff who are also helping with student recruitment
- Develop, update, and maintain program resources, such as handbooks and website information
- Plan and coordinate student recruitment, orientation, celebrations, and academic events for EPS degree programs
- Manage speaker series and undergraduate research showcases
- Schedule presentation events and informational sessions; assist with event promotions
Benefits
- Comprehensive medical, dental, and vision coverage
- Robust retirement plans
- Substantial paid time off which includes holidays, vacation and sick time
- 75% tuition discount, available to employees as well as eligible spouses and children
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
