Academic Advisor

Oakland Community College Office Of Human Resources•College Wide, MI

About The Position

The Academic Advisor executes data-driven outreach and initiatives to support and retain assigned students, using early momentum metrics and high-impact student success and advising practices. The position is college-wide and includes meetings, student appointments, and programs at all campuses. It is a 12-month, 40-hour-per-week position, with Auburn Hills, Orchard Ridge (Farmington Hills), and Royal Oak campuses as main office locations.

Requirements

  • Bachelor’s degree.
  • One to three years of experience in academic advising or related careers in post-secondary education, or a combination of education and experience commensurate with the requirements of the position.
  • Ability to learn and use complex computer-based systems and multifaceted network-related software and database management systems.
  • Demonstrated interpersonal communication skills.
  • Ability to effectively analyze information and respond appropriately.
  • Strong written and verbal communication skills.
  • Ability to work effectively with individuals of varying backgrounds, abilities, outlooks, ages, and nationalities.

Responsibilities

  • Load full program plans and/or course sections in the college student planning system for or with students, covering courses in their identified academic programs, and educate or remind students about registration each semester.
  • Evaluate OCC Student Success early momentum metrics, including early registration in math and English, credit momentum, academic plan adherence, and early registration, to develop advising action campaigns and outreach.
  • Monitor semester completion and registration patterns of assigned students.
  • Produce and manage reports on semester-to-semester retention of assigned students and the effectiveness of outreach campaigns.
  • Develop and execute student communication and outreach plans to support retention, including group advising focused on the Student Planner and student success metrics.
  • Refer students for assessment and college services, including educational, personal, and career counseling through the OCC Counseling Department, as well as academic and ACCESS support.
  • Maintain basic knowledge of the College’s academic programs and requirements.
  • Recommend continuous improvement of academic advising services.
  • Maintain accurate records of communication, service provision, and student engagement for assessment and reporting.
  • Work collaboratively with other units, participate in meetings, and contribute as a team member.
  • Participate in individual and team professional development and stay current with technology used to provide advising services.
  • Maintain professional participation in the National Academic Advising Association (NACADA) and the state organization to leverage best practices.
  • Perform other related duties as assigned.
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